Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
Best car so far!
by DeadmnDrivin from Toledo,Ohio
January 2, 2019
Kick xxx interior , really impressed the gas mpg seems to be right on with msmpg so thats a plus touch screen is big and easy , heat get super hot! lol just a joy to drive!
Poor customer service and attitude after wrong part was received. Would not make accommodations after truck was there for several days for repair.
Love the hatchback design but the transmission suc
by Focus hatchback from Henderson, NC
December 14, 2018
Beautiful hatch back and the blue candy paint is beautiful, I bought this car for my wife and she loved it until about 10,000 miles the transmission starting slipping or shuttering . Carried it back to The Ford dealer and I was told that the tranny was supposed to slip or shutter when it shifted . I was told that there was nothing wrong . I asked the Ford dealer why did it take 10,000 miles before it started this shifting crap !!!! I have purchased 5 new Fords over the years and I am very dissatisfied with this 2017 focus. It’s time to trade before the warranty runs out !!!!
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Small engine, but plenty of power
by Micah from Wellington
January 10, 2019
This Ford indeed gets over 40 MPG on the highway. I will be getting 516 miles on a 12.4 gallon tank for the first week of driving the vehicle on the highway.
Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Went in for service on our 2011 Laredo Cherokee and was immediately assisted and greeted. George in service was great and didn't give us any run around. We then continued to walk the inventory as our car was being serviced, we met James and he was super friendly, he invited us to look at the newer Grand Cherokees. Even though we were not in the market for a new vehicle, we continued to work with James for the next few weeks. He sent us info on new and preowned Jeeps through email which gave us a chance to research them. After we narrowed it down to the exact vehicle and were able to come back in, James was out but had asked John Freeman pull it up, wash it, and had it ready for us to look at. Needless to say the experience overall was the best, we absolutely love our new 2018 Grand Cherokee Upland. Thank you Gentlemen there at Roberson Motors, you all are truly professionals and have earned our business.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
Love the cloth heated seats!
by CJ from St. Paul MN
January 9, 2019
I have a 2013 Ford Focus Manuel trans. Great little car. Not many bells and wises but my favorite part is the cloth hearted seats!! So nice!!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Needs to be recalled
by Elliott from Waynesville
January 14, 2019
This car is bad!! Fors needs a recall!! Don't buy this car unless Ford's fixes the problem..not safe!! Transmission is bad!!......................
Bad bad bad
I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Fuel Efficient and fun
by SchretzmanA from Newark, DE
January 1, 2019
The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
Best service dept I have ever worked with. Dealt with Nate Kulland and also S Troyer. Work done sooner than expected. Clean waiting area, friendly staff, all questions answered and work done in timely manner.
by Cmusser from Kansas City, MO
December 3, 2018
This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
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