I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
We went to Pauli Ford because we needed a new commuter that got good gas mileage and also had enough room for our growing family. We worked with Paul Phillips who was great. I???ve bought a lot of cars over the years and he???s one of the few that I didn???t feel was trying to either hustle me through the process or push me into something. He listened to our needs and worked with us to get us into a new Fusion which we???re thrilled with! Brian Corbin who closed our deal was also great to work with and explained all our options on that end to make sure we got exactly what we needed. We also dealt with Tricia who helped us get our old lease closed out and even met Brian Pauli himself who took time to talk with us and make sure we were satisfied. Overall a great experience. We???ll be going back in a few months to trade my wife???s car in as well!
I loved it
by Jill1968 from Dayton, oh
December 12, 2018
I wish I could have bought it I test drove it on the highway real smooth standard shifting and breaking pretty inside and out awesome stero and cd player
Our experience with Will at Pauli Ford was very pleasant. He made sure we were well taken care of and worked with us on pricing and making sure the vehicle met our specifications. He was also very kind and understanding when we were an hour late to our appointment due to a small accident on the way. He also took the time to show us how all the options and settings worked. Thanks Pauli Ford and Will.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
We recently had a 2016 Ford Edge that ended up qualifying for the Ford Buy Back Program. It was a long process. The owner and sales staff were kind and patient with us during this stressful time. We bought a new 2018 Ford Edge at the end of the Buy Back process. We would not hesitate to recommend Pauli Ford Sales and Service to anyone. This dealership stands behind their service work. We always find them honest and courteous.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
4 years solid vehicle
by Jeepforever from Detroit, Michigan
January 5, 2019
I was in need of something to get me to work and back and this thing far exceeded my expectations for a little front wheel drive sedan. I had it from 135k to 175k miles and the only non routine maintenance I had to do was the alternator. Pretty solid vehicle if you ask me.
I am leasing a 2017 Ford Escape from Courtesy Ford in Okemos, MI. I also purchased a 2014 Ford Escape from this dealer. My family and I love our Escapes and we receive great service from Courtesy Ford.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Love my car, but......
by Bea from Harrisburg, PA
January 12, 2019
I love my Focus; bought it new. It gets great gas mileage and has plenty of pep (stick shift). I have about 180,000 miles on it and have just had normal maintenance done on it. But, I'm seeing a lot of rust on it and am not happy with that. It seems to be an all around problem with Fords--so I will not buy another Ford again. Going to look at Honda's instead.
Great buying experience, no pressure, knowledgeable. Our sales person was Jarret Hernadez and was excellent. I would highly recommend this dealership and saleman to any one looking to buy a new car. They have all major brands at one location.
Reliable car for commuting/good on gas
by Sidolicious from Mississauga
October 31, 2018
Purchased my 2008 Ford Focus in August to downsize from the SUV i was driving. I commute to school Mon-Fri about 45 minutes away from home. It is great on gas and only costs around $45-$50 if the gas prices are decent.
My visit to the dealership was a good experience. The sales rep had already sent me a video of the vehicle showing the outside and inside. I was early for my appointment but the rep was able to accommodate me. I received a call to confirm my appointment that morning. When i got there the sales rep went to get the vehicle, i test drove it and began the process to purchase the vehicle which did not take very long. Overall i had a good experience with this dealership.
Love the cloth heated seats!
by CJ from St. Paul MN
January 9, 2019
I have a 2013 Ford Focus Manuel trans. Great little car. Not many bells and wises but my favorite part is the cloth hearted seats!! So nice!!
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
Nice car for a single "old" lady, which I am.
by Travellinggranny from Bothell, WA
January 2, 2019
This car handles well on the road and I get excellent mileage. Travel quite a bit and take lady passengers with me all of the time. They are comfortable and feel safe.
This is the 3rd Jeep I have bought from Champion and they are the best. After being hit by a lady that ran a red light and rolled my Jeep Patriot that I walked away without a scratch the sales staff and finance dept went above and beyond and helped me find my replacement. Great Job too all the staff
Avoid like the plague...endless money pit
by DoneWithFord325 from Bloomington, IN
November 20, 2018
I maintained this vehicle with OEM parts and performed regular maintenance as recommended throughout its entire life which has summed over $7,500 in expenses so far. This is a standard transmission in which the thermostat has broken twice, rear parking brake clinoid leaked, return spring for the clutch broke, front suspension arms and wheel knuckle pair replaced. And that's just the start. Components are cheap, prone to rust, wear out easily, and require constant maintenance. The majority of the repairs were performed by myself. If you see a ton of YouTube videos over things like replacing a heater core which is usually out of the ordinary, then avoid it. Thanks to this car, I have about $3,000 in my own automotive tools on top of the repairs.
I knew exactly what I wanted when I came in, a new 2017 Malibu Hybrid, and he helped me find it, display it, and helped me get it at a good price.
Good job, John!
Great car that fit my needs.
by mooseman from Manchester, MD
December 29, 2018
My Focus has proven to be a very reliable and comfortable car. Unfortunately, Ford messed up the transmissions in some 2014 cars and this was one of them...Al Packer Ford took care of the problem and everything seems good so far...it's been over a year and 40,000 miles.
Overall I have been very happy with my 2014 Focus...total miles is now 140,000+ and there's many more to come!
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