Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
We recently purchased a used Lincoln from Astorg. We have been married over 50 years and have purchased/traded numerous vehicles. At times, this has not been a pleasant experience and in the past I have actually dreaded changing vehicles. Not so this time. Arthur Powers was the salesman who dealt w/us. He was excellent, ie pleasant, friendly, no pressure and willing to work w/us. Since then, we have recommend Mr. Powers to others. By the way, we love the new Lincoln.
Very nice facility. This was my first time at this dealership.
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