We went in with the intention of buying an Explorer within the week. They were extremely helpful, very nice, and went above and beyond to help us get the ford financing. We would definitely return again to buy a new vehicle.
Have bought three cars from 502! All three were as advertised. Purchase two Hondas and a Cadillac all with over 100,000 miles on them and very please with the results. They seem to take great care in the car is that they put on their lot! Would recommend them to my friends!
Seemed like a decent enough fellow that was there on the day that I stopped by, but if a car has a salvage or rebuilt title, then list that under the description of the vehicle on the website. That information would have saved me a trip.
I bought a nice almost new convertible and have been enjoying it all summer long. Here is why: VALUE: The vehicle was priced competitively making it hard to resit when compared to similar vehicles. THE VEHICLE: Even though it was prominently noted that the vehicle had a branded title, the dealer mentioned upfront once again to ensure that I am aware and fully understood what this meant. This made me feel that the owner had nothing to hide and actually wanted to ensure that I have all my concerns addressed. Nonetheless, I took the vehicle to the local authorized dealer to an independent inspection. The evaluation had no remarks nor anything new that Cobra Motors would not have told me already. THE DEALER: I plan on coming back for another vehicle as I was impressed by the buying experience I had the first time. For example, I was from out of town so the dealer worked around my schedule to accommodate me in test driving the vehicle without putting any pressure to buy it on the spot. I ended up buying the vehicle a few days later after convincing myself that I wouldn't find anything better of a value.
That being said, Omer and his family is pleasure to work with. They are easy to reach and I felt comfortable before I even met them in person. That is real customer service. Thank you, Cobra Motors. I have been recommending Cobra Motors to my friends in Chicago.
This service needed was due to a recall. I had paid to To have this done back in November due to my car not going into gear and rolling back and almost running me over with the door.I had told my car in and had it repaired and found out in August there was now a recall on this problem.The part finally came in and they just completed fixing it with the new improved part even though I had a part put in earlier they were not sure if it was the improved Mechanism so they had to replace it. They are sending me a refund for what I paid in November to get it done and I am just waiting for the check. Zach, the technician that talk to me about the car did a great job taking care of my needs and concerns.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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