They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
We were looking for a Toyota Sienna AWD for our dog Brutus to be able to get in. Audi Peabody had the right car at a reasonable price. Both our salesperson Hunter Bahr and sales manager Mike Walker were more than professional in every way during our buying process. We can't thank you enough for the way we were received. It was well worth the drive to Audi Peabody.
I love it it is comfortable and great on gas
by Spanky1216 from Ithaca mi
December 17, 2018
The car is wonderful and is great to get to doctors and store and lots of room for what I need it for very nice people and friendlyness
I know most people don't care about a dealers reviews its always about the price but as for me being a former Sales Mgr at a dealership for 10 yrs i know that reviews do matter it says a lot about whether a dealer cares about its customers or not thats why i traveled almost 2 hrs to Direct Auto team in Canton and driving by many many other dealers along the way. After arriving i was allowed to take the car for a test drive alone which gave me a chance to really get a feel for the car i even pulled over and spent about 20 minutes just looking things over and trying every button and lever to make sure they all worked.After getting back to the dealership i sat with Nick in sales and met Dimitry the Mgr who came over to introduce himself. All can say is the buying experience was great everyone was very friendly and i felt absolutely no pressure what so ever. I left there that day with a great deal and went home with the car i wanted.I would HIGHLY recommend this dealership to anyone! And i hope this review does matter!!!!!
Love my car, but......
by Bea from Harrisburg, PA
January 12, 2019
I love my Focus; bought it new. It gets great gas mileage and has plenty of pep (stick shift). I have about 180,000 miles on it and have just had normal maintenance done on it. But, I'm seeing a lot of rust on it and am not happy with that. It seems to be an all around problem with Fords--so I will not buy another Ford again. Going to look at Honda's instead.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
Most reliable car i've owned
by jesstk from ithaca new york
January 3, 2019
i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.
In the past I have leased 3 Ford vehicles from another dealership. This showroom at Kelly Ford is state of the art, very impressive. I loved the vintage vehicles on display. I went in with a friend who was in the process of purchasing a vehicle, I had no intentions of purchasing one myself, but I did the next day and couldn't be happier with the service and the whole experience I had at this dealership. Bruno Caetano was my sales person who did a great job, and made the experience stress free. I will definitely recommend Kelly Ford to friends and family who are in the market for a new vehicle.
Nicest Car I have ever owned
by grandmagotacar from Coalgate
December 31, 2018
I absolutely love this little car! It has so many quality features that I can't believe it is a economy car. I could not be happier with my selection and the value for my money.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Small engine, but plenty of power
by Micah from Wellington
January 10, 2019
This Ford indeed gets over 40 MPG on the highway. I will be getting 516 miles on a 12.4 gallon tank for the first week of driving the vehicle on the highway.
Gervais service has always been a great experience
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Excellent condition with low mileage.
by WayneT from Brentwood
January 9, 2019
The car is excellent for in-town driving and gets great gas mileage using flex fuel. Easy to handle and park. It has new tires which makes it feel like you are driving it new off the showroom floor.
I have been meaning to write this review for a while. I have to put the good word out about this place: I was pleased with every aspect of this company. I was not having luck with any of the dealers I had worked with, but this place was able to help me. The approval process, service and repairs, and most of all the friendliness, straightforward and helpful and honest manner of Michael and all of the other employees that I encountered were all over the top. I have had my car for over two years and it is an excellent and reliable used car that has worked like a dream for me. I would highly recommend this place to anyone looking for a vehicle!
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
Great Service Dept. Their service was fast and friendly. The waiting area is comfortable with refreshments. I would highly recommend them for servicing your vehicle!
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
My 2011 Ford Focus is been reliable.......
by Floyd 84 from Kansas city mo
December 9, 2018
I traded my 2008 Toyota Corolla for This 2011 Ford focus this car has been wonderful great gas mileage I love the sync system and the Amber lighting it looks sporty I have the SES Edition heated seats a sunroof heated mirrors never had a little loaded car like this very surprised of the reliability of a Ford. Ford you did a great job on this generation Focus.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
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