Friendly staff, excellent service. Worth the trip!
by Keenan Nale from Moncks Corner, SC
May 0, 2018
Had a really good experience at Berkeley Ford. Mark was my salesman and the sales manager was Stanley. Both id a fantastic job getting me more than i could ask for. every one there was very nice and professional. I've visited most dealerships in Charleston, and this one was by far the best customer experience. It felt like a family bushiness, not a large dealership.
Duffy called me immediately after posting an inquiry about a truck. We negotiated over the phone for the truck and trade but did need to see my car on site to lock down the discussed price. I wanted to drive the truck as well. I drove 5 hours from Atlanta and it was everything promised. The dealership owner talked with me while Duffy worked on documents and within the expected time allotted I was out the door. These guys did a great job and I highly recommend their team!
by David Williams (Christine) from Moncks Corner, SC
March 1, 2018
I purchased a Ford Edge last summer from Berkeley Ford. The staff are the best I have dealt with. I have purchased several vehicles in the past from area dealers. I find the owner and the sales person at Berkeley Ford to be very easy and fair to work with, without high pressure sales tactics. My daughter will be graduating college soon and wants a new car. This is the dealership I will take her to.
I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
Great Experience, in and out for regular service. I just moved from Virginia, they found my account with no issues!
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