Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 16, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Salesman Brad William's was very helpful in helping me purchase a new truck. Started looking for used with low mileage and was shown both new and used to help me compare what would be the best deal for me.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
The entire Team at Watermark is amazing. I specifically chose Jesse because of a promise I made to him 4yrs ago. Now, I didn't drive away in a 2019 Mustang GT or a 2019 F150 with a payment of $200 or $250 However, Jesse, Stephen, Tom & the entire team were fantastic. Every salesman there spoke to me, that says a lot about their leadership which comes from Mr Craig Questelle. Thank You Watermark Nissan Team!!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I drove up from Louisville on a late Saturday afternoon to look at a 2012 Dodge Charger. They kept the lot open past 5 just so I could look at this car, which I thought was really nice. Our salesman Dan was really great and we ended up buying the car, which is gorgeous. Great car, great price, great people. I highly recommend McCubbin Motors.
Best buying experience I have had. No pressure. Very friendly, everyone. Very helpful and informative. Would recommend this dealer to anyone I know. Will definitely return to this dealership when looking for another vehicle.
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
EASY IN and OUT. Staff were excellent. Car was clean and in good shape after the servicing.
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