Worked with Joe the General Manager and couldn't be more happy with my purchase and how he handled everything that I needed. He gave me an AMAZING price, I mean AMAZING on a used 2014 Ford Fusion. He worked with me, he even gave me the car before I even paid him!! Everyone needs to come and buy here, they will not only give you a great price on a car but help you out with anything else you need. Going to recommend this place to every single person in Lexington. Talk to Joe tell him Scott sent you.
This place was amazing! I am a young girl and I absolutely know nothing about cars came in with limited cash not much job experience and they were super helpful and refused to give me a car I thought was a decent car but there were lots of things wrong with it! They were super helpful and fast
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
Older gentleman looking for a manual (standard) tr
by Greg gleason from Homer Glen Il.
March 9, 2018
Went to buy a used car,slight mixup on information,manager Sean was most accommodating and was very pleasant to deal with.appolagized for the miscommunication and will set things right.very refreshing to deal with an honest YOUNG gentleman!
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
I brought my car in to MAG Service that needed a list of repairs. I had gotten quotes from 5 other repair shops. The technician at Munsterman Auto explained the repairs from the previous quotes I had gotten. Most of them where things that I didn't need and I had been taken advantage of for my lack of car knowledge. Munsterman Auto was not only MUCH less expensive on the repairs that needed to be done, they also only fixed what was broken, saving me over 60% on even the lowest quote I was given. They are such a blessing and helped me save so much money right before the holidays. They have earned my business for absolutely every car related purchases moving forward! They truely do treat people like family.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
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