I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
Major design flaw in the CVT type transmission
by JDG from Kansas City, Ks
August 14, 2018
Everything about this vehicle is great. except this: when the transmission fails and it will, it is a $6000 repair. The CVT transmissions are unreliable and Ford has no fix for it. S buyer beware. if you are a "drive for a few years and get another" kind of car owner, then this car is perfect for you. If you are in for the long haul, look elsewhere.
We found the car we wanted online and took a ride to US1 Auto Sales to check it out. Pat and Dave were very nice right from the start. They are very welcoming and are passionate about cars and know a lot about them. It seems to me that they are running a car sales business and auto mechanic shop that is no pressure and no BS.
The car I ended up buying was a rare find, manual, with low mileage, in excellent condition and the price was super reasonable. I was able to test drive the car for a while and it was spotless inside and out! The buying process was smooth and comfortable.
After going to a few other new and used car dealerships, I can really say US1 is the best and I highly recommend it. I will be purchasing there again in the future and will be recommending it to my family and friends. Thanks again Pat and Dave!
by judosami from Olathe
August 4, 2018
Really like these and the mercury monetrey. Minivans are the safest cars to drive. Biggest thing it has 4 power outlets so all the grand kids can keep devices charged I like where the key slot is on the column not in the dash, like they have metal keys not those funky fat plastic ones theres an overhead console for the people in the 2nd row can control there AC and heat, also a earphone jack in that console so I can plug in my earphones and listen to the radio with out begging everyone in the van may not be the fanciest but is sure sturdy
We went to Pauli Ford because we needed a new commuter that got good gas mileage and also had enough room for our growing family. We worked with Paul Phillips who was great. I???ve bought a lot of cars over the years and he???s one of the few that I didn???t feel was trying to either hustle me through the process or push me into something. He listened to our needs and worked with us to get us into a new Fusion which we???re thrilled with! Brian Corbin who closed our deal was also great to work with and explained all our options on that end to make sure we got exactly what we needed. We also dealt with Tricia who helped us get our old lease closed out and even met Brian Pauli himself who took time to talk with us and make sure we were satisfied. Overall a great experience. We???ll be going back in a few months to trade my wife???s car in as well!
Reliable vehicle with lots of space and durability
by Jony from Orlando, FL
November 30, 2018
Very durable vehicle, Ford one of best vehicles ever build especially for family's. 3rd row seat makes huge difference. The suspension and the engine is great onthese cars.
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
A great family car.
by XochEliza from Antioch, CA
March 14, 2018
This car has gotten me to LA twice. That’s a 9 hour drive. I always have room for all my friends and family. And it’s cozy.
Great service from Paul in sales. This dealership has the kind of experienced, friendly, honest, no pressure approach that I was looking for. I'll be back for sure.
250000 Miles now; still going great
April 27, 2018
This is the best car; exterior still is great, I keep it dirty when I want it to look old. Plain on the outside, luxury on the inside.
Best car ever!!
I always use Ford for servicing.
I don't recommend, because when this one wears out; I don't want you to buy my next one, with low miles!
Bought this online last week and picked it up yesterday. Helen went out of her way to make sure I knew exactly what to expect. I was thrilled with the car, more that I expected can't say enough nice things about how I was treated and the outstanding customer service. This is exactly what you hope for always and they deliver!
Most reliable car I have ever owned
by Michael from Summerville, SC
August 18, 2017
We have had this car for almost 6 years now and it had 190000 miles on it and fits our whole family in it. It has never let us down or stranded knock on wood. We absolutely love this car. Great job Ford.
Just purchased a vehicle from Allen Auto, sold by Buddy Pugh. I found him most helpful and honest. They had advertised the vehicle I wanted for what I felt was a high price. Due to it's near new condition I took a chance. I found Buddy most helpful and willing to negoiate even after I felt we reached an impasse he continued to work the price. While it took some time (about an hour)they even managed to get me a lower finance rate then my credit union & bank offered. Buddy is not you typical high pressure salesman. Overall it was a very good experience. They now have me as a customer for life.
Most versatile car I have owned.
by freddie freestyler from Laurel md
August 25, 2017
Solid euro handling ( Volvo platform) with smart Ford use of space and flexible 3 row seating make this the best station wagon ever. Cavernous inside cargo allows 10 foot boards to be carried INSIDE (All three rows fold flat..), or seat 7 adult passengers comfortably. Efficient CVT coupked with great 3.0 duratec engine gets smooth 27mpg on highway at 70mph. Smooth lines and functional elegant interior, before Ford wentback to bumpy bling bling designs.
very good experience, dealer send me pictures of the vehicle I bought and also answered all concerns I had about the vehicle. there was no high pressure selling which was a good thing everyone in the dealer was very pleasant. paperwork was done in a timely fashion
Great family car
by Kevin from Saint Joseph, Missouri
December 3, 2017
We loved it. More then enough room from 2 adults and 4 kids. It has Deen one of the most reliable cars we've ever owned.
Very pleasant staff treated me well as a potential customer. I test drove the car I spotted online and a very good time-limited deal was offered, but I had to decline actual purchase right then as I am still early in my "search" mode. Their car is still on my list of potentials as I continue my search. Fine folks, lots of cars, and negotiating a "deal" was upfront, no pressure, and friendly.
Versatile People and STUFF Mover
by tito from Laurel, MD
January 19, 2018
Best combination of utilitarian capacity, style, comfort and features .....tight Volvo platform handling with Ford reliability, and reasonable MPG for a car this size.
Jeff Gipson and Josh K. Made this a wonderful experience for buying a first car. The financial guy Brandon got me the vehicle I wanted for less than what was originally offered. All in all I would definitely come back to get my next car.
Love this car so spacious!
February 8, 2018
I love this car the third seat option is the best wonderful for my family of six and my husband uses it to carry his construction stuff around love that the third seats go straight flat down wonderful for his work needs or going to the driving to catch a movie and picnic totally enough room love the way it drives the TV's in the head rest and everything about it! If you got a big family this is the one for you!
Love working with Ron St. Peter excellent seller and bought multiple vehicles under this wonderful guy always provides the best help and always finds me something that will be a part of my life in the long run. No matter your situation, low credit high credit, good credit. Ron will do his best to get you in a vehicle you love. Thank you for everything Ron you are amazing. From Carlos Garcia.
A great ride!
by JSYantiss from Aurora, CO
July 28, 2018
Really smooth drive, and great safety features! Very comfortable and dependable! Great value for my money. Will recommend this vehicle to others as I can!
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
Has made me a Ford fan
by Sally from LaCrosse, WI
October 14, 2018
This vehicle has been so good to me, best I have ever owned and if I could find another newer one I definitely would have bought it.
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
A great all around SUV.
by Cadel from Laurel, MD
September 19, 2017
I think of this vehicle as more like a large station wagon than an SUV. It has plenty of room, seats are very comfortable, lots of power, fair gas mileage, and comfortable to handle. The ride is great, the vehicle is quiet, and so far nothing has gone wrong with it. But I've only owned it for a month, and the vehicle I selected had only 36,000 on it. The turning radius could be a little tighter but that's the only criticism that I can think of. Push-button entry is one of my favorite features... you never have to worry about accidently locking yourself out. I would highly recommend this vehicle as an all-around personal vehicle or family vehicle.
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