Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
Great family car
by Kevin from Saint Joseph, Missouri
December 3, 2017
We loved it. More then enough room from 2 adults and 4 kids. It has Deen one of the most reliable cars we've ever owned.
Jeff Gipson and Josh K. Made this a wonderful experience for buying a first car. The financial guy Brandon got me the vehicle I wanted for less than what was originally offered. All in all I would definitely come back to get my next car.
A great family car.
by XochEliza from Antioch, CA
March 14, 2018
This car has gotten me to LA twice. That’s a 9 hour drive. I always have room for all my friends and family. And it’s cozy.
Love working with Ron St. Peter excellent seller and bought multiple vehicles under this wonderful guy always provides the best help and always finds me something that will be a part of my life in the long run. No matter your situation, low credit high credit, good credit. Ron will do his best to get you in a vehicle you love. Thank you for everything Ron you are amazing. From Carlos Garcia.
Major design flaw in the CVT type transmission
by JDG from Kansas City, Ks
August 14, 2018
Everything about this vehicle is great. except this: when the transmission fails and it will, it is a $6000 repair. The CVT transmissions are unreliable and Ford has no fix for it. S buyer beware. if you are a "drive for a few years and get another" kind of car owner, then this car is perfect for you. If you are in for the long haul, look elsewhere.
very good experience, dealer send me pictures of the vehicle I bought and also answered all concerns I had about the vehicle. there was no high pressure selling which was a good thing everyone in the dealer was very pleasant. paperwork was done in a timely fashion
Versatile People and STUFF Mover
by tito from Laurel, MD
January 19, 2018
Best combination of utilitarian capacity, style, comfort and features .....tight Volvo platform handling with Ford reliability, and reasonable MPG for a car this size.
Again, it was great working with Pat on the purchase of the vehicle. He was knowledgeable, friendly, and fair. I would and will recommend Pat and Van Horn to all.
Love this car so spacious!
February 8, 2018
I love this car the third seat option is the best wonderful for my family of six and my husband uses it to carry his construction stuff around love that the third seats go straight flat down wonderful for his work needs or going to the driving to catch a movie and picnic totally enough room love the way it drives the TV's in the head rest and everything about it! If you got a big family this is the one for you!
Great service from Paul in sales. This dealership has the kind of experienced, friendly, honest, no pressure approach that I was looking for. I'll be back for sure.
250000 Miles now; still going great
April 27, 2018
This is the best car; exterior still is great, I keep it dirty when I want it to look old. Plain on the outside, luxury on the inside.
Best car ever!!
I always use Ford for servicing.
I don't recommend, because when this one wears out; I don't want you to buy my next one, with low miles!
Very pleasant staff treated me well as a potential customer. I test drove the car I spotted online and a very good time-limited deal was offered, but I had to decline actual purchase right then as I am still early in my "search" mode. Their car is still on my list of potentials as I continue my search. Fine folks, lots of cars, and negotiating a "deal" was upfront, no pressure, and friendly.
Has made me a Ford fan
by Sally from LaCrosse, WI
October 14, 2018
This vehicle has been so good to me, best I have ever owned and if I could find another newer one I definitely would have bought it.
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
Most reliable car I have ever owned
by Michael from Summerville, SC
August 18, 2017
We have had this car for almost 6 years now and it had 190000 miles on it and fits our whole family in it. It has never let us down or stranded knock on wood. We absolutely love this car. Great job Ford.
Very helpful, great to deal with. Matt, Angela and John were all very nice, thorough and detailed throughout the process. Dealership had a lot of vehicles on the lot to chose from.
A great all around SUV.
by Cadel from Laurel, MD
September 19, 2017
I think of this vehicle as more like a large station wagon than an SUV. It has plenty of room, seats are very comfortable, lots of power, fair gas mileage, and comfortable to handle. The ride is great, the vehicle is quiet, and so far nothing has gone wrong with it. But I've only owned it for a month, and the vehicle I selected had only 36,000 on it. The turning radius could be a little tighter but that's the only criticism that I can think of. Push-button entry is one of my favorite features... you never have to worry about accidently locking yourself out. I would highly recommend this vehicle as an all-around personal vehicle or family vehicle.
Everything went smooth on my used car purchase from the moment I walked into Alamo Car Center . In and out in 1 hour and very please with my decision! I will be recommending Alamo to my family and co workers !
Do not buy this car
by Notafordfan from Jackson,mi
April 7, 2017
I bought this car used. It had 85,000 miles so it should have had a lot of life left but the cvt transmission went out before it had 100,000 miles on it. It cost 6000.00+ to get it repaired. Ridiculous!
We found the car we wanted online and took a ride to US1 Auto Sales to check it out. Pat and Dave were very nice right from the start. They are very welcoming and are passionate about cars and know a lot about them. It seems to me that they are running a car sales business and auto mechanic shop that is no pressure and no BS.
The car I ended up buying was a rare find, manual, with low mileage, in excellent condition and the price was super reasonable. I was able to test drive the car for a while and it was spotless inside and out! The buying process was smooth and comfortable.
After going to a few other new and used car dealerships, I can really say US1 is the best and I highly recommend it. I will be purchasing there again in the future and will be recommending it to my family and friends. Thanks again Pat and Dave!
by judosami from Olathe
August 4, 2018
Really like these and the mercury monetrey. Minivans are the safest cars to drive. Biggest thing it has 4 power outlets so all the grand kids can keep devices charged I like where the key slot is on the column not in the dash, like they have metal keys not those funky fat plastic ones theres an overhead console for the people in the 2nd row can control there AC and heat, also a earphone jack in that console so I can plug in my earphones and listen to the radio with out begging everyone in the van may not be the fanciest but is sure sturdy
I bought my new 2018 Ford Expedition from Chapman Ford and would do it again in a heart beat when time comes. They handled the process very efficiently and made my experience easy. I’ve also gotten repairs done there and would highly recommend
A great ride!
by JSYantiss from Aurora, CO
July 28, 2018
Really smooth drive, and great safety features! Very comfortable and dependable! Great value for my money. Will recommend this vehicle to others as I can!
This was my second experience in 5 years using Julian's Auto Showcase to sell a car for me. I would not have returned if I was not pleased the first time. I was so pleased the first time that I referred many friends over the years.
Steve Ferguson's courtesy and attention to detail was demonstrated quickly when preparing my car for showings. His attitude and knowledge were tantamount.
They are TOP-RATED PROFESSIONALS!
Reliable vehicle with lots of space and durability
by Jony from Orlando, FL
November 30, 2018
Very durable vehicle, Ford one of best vehicles ever build especially for family's. 3rd row seat makes huge difference. The suspension and the engine is great onthese cars.
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