Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
by Mac13 from Hickory NC
December 9, 2018
Transmission issues started at 45,000 miles. Told dealership for 2 years that something was wrong with the transmission. Kept saying there’s nothing wrong. Finally left me stranded on the interstate. Towed to Ford dealership-$1200 transmission fix. Traded for newer model. Received transmission recall notice 2 weeks later for the ’14 Fusion. What did I know’ I just drove it 150 miles/day.
I made an appointment, confirmed the appointment when I arrived on time it was the guys day off. So they passed me to someone I had not been discussing my wants with. I explained I had $32,000 to work with. They could have said "we cant help you" And it would have been no hard feelings and I would have been on my way. instead the kept me for 30mins. then came back with 34,500 and said they were loosing money on that. So I got up and left. First off they arent going to sell you a truck at a loss. Otherwise they wouldnt have a job. Secondly there is the sticker price, then the invoice price then the dealer cost. When they say they are selling you something at invoice they are still making $2-3,000 profit due to the dealer holdback and dealer incentive monies. I dont do games, I know what I want I know what I have to spend and I tell them so. either they can deal with that or they cant. I didnt appreciate their games.
Above average cheap car
by Porky from Albany, ny
November 13, 2018
I drove a lot of miles for work and it is a pretty comfy reliable car. Never any major issues. I’m pretty tall but if your under 6’4’ it would be even more comfortable.
I had a very good experience here. This was my first time buying a car from a dealer and I was very pleased. Adam Leykauf was my salesman. He was great!!! I will definitely buy here and from him again!!!
Classy but cost effective
by TDimsdale from Spartanburg
November 27, 2018
Great car. I work as a real estate agent and it shows professionalism and class without breaking your budget. Gas mileage is great and it handles pretty well too. My bluetooth works almost seamlessly with the radio. Layout of menus is very easy to navigate. Plenty of room everywhere I needed it.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
First car I live in a long time
by Karly from Latah Wa
November 15, 2018
This car has great leg room and comfort. I love the huge trunk. It has great instrumentation electronics. The only thing it doesn’t have is day time running lights.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Love this car
by Brenda B from Twin Lakes, WI
November 10, 2018
very reliable, fun to drive, looks slick, love the color, great gas mileage, very comfortable. Still getting used to all the bells and whistles. So happy
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
Comfort, power and style. Best car to own
by Vivek from Smyrna, tn
November 7, 2018
It has everything I need. It is very Spacious car and has both function and style. I would have never thought about selling it but have to move so sadly have to sell it.
I recently had an accident where my truck was totaled and I was looking at used trucks on car fax. Jason Barnes was great to work with through the entire process. He emailed me and I told him I wanted to test drive a truck I found online. He was very patient and was willing to help any way he could. I actually test drove two trucks and bought the second one.
Jason is a super nice guy and he answered all my questions. I’m not sure who was more excited me or Jason! I will recommend Jason and Bart’s Car Store to anyone who is looking for a truck! Everyone that helped along the way to getting me in my new F150 I thank you very much!!
Value for money
by Eman from Philadelphia
October 23, 2018
Great family car, reliable, roomy sedan, comfortable with a good looking silhouette.
Ok performance and ok for commuting.
Very good value for money. Holds value, ok
Was a very easy process. And they did the very best to get me the nest deal my new car. Very friendly place 5 star
Fun car to drive and very sharp
by toddrl911 from Aurora, IL
October 13, 2018
Great looking car that is fun to drive. Spacious and low maintenance. Has good performance and really good gas mileage. it has all kinds of standard features and options that make this car a dream. Also has park assist which is cool.
He went above and beyond to get us into the truck that we wanted and to get us approved for the loan when no one else was willing to do that.
Best cars available
by Sherrie from Winchester, Tn.
October 9, 2018
I have owned three Ford Fusions. The best cars I have ever owned. Just traded in my 2014 for an SUV. Like my new vehicle but kind of feel like I traded down. My Fusion was loaded with navigation, leather, keyless entry and more. The Fusion is a wonderful car and don't understand why Ford is ceasing to make them.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
They worked hard into getting me into truck I wanted. Didn't feel pressured into something I didnt want to drive or settle for. Friendly.
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