This was he Quickest car buying process I've ever experienced. I picked my car online. I went in and Tom took my info and took me out to test drive my car. by the time we got back I was already approved and the deal was done. Came back the next day tot pick up my car and Tom came in on his day off to make sure I was taken care of. from the moment I walked in the door everyone was very friendly and helpful.
After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
Great experience from start to finish .... 5 stars
by Ned from Mechanicsburg
August 7, 2018
I was very nervous about buying a used car. Honey and Mark answered all of my questions and were very patient with me. They walked me through the process and now I have a great car. I will return to Keisers again!
I bought a used van from Coopers Motors. Staff was friendy and helpful (worked with Doug Cooper). I never felt pressured to purchase the car or additional products. Van is great. Price was fair, trade in was valued fairly, and I was very happy with the rate they got for the loan. It was a great dealership to work with.
I was extremely pleased with my buying experience at Cooper Lincoln. Ken is a genuinely decent guy and this is not your typical dealership. Small, yes, but the service was second to none. I would absolutely recommend Cooper to friends for their purchase.
I recently purchased a 15 MXZ. I had the privilege to work with Ken and His team and it was by far the best car purchasing experience. They were all very hospitable and kind. Neither my wife or I felt pushed into the purchase, but rather we felt valued as there customers. Not only did they have great prices but their used vehicles were in excellent condition. I hope to be a lifetime customer and highly recommend their sales team! Thank again guys!
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
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