My husband and I went in last week for a recall and they got us in and out with out an appointment . Michelle and phill I believe we’re definitely great at getting us taken care of so we could go on vacation! Will be returning !!
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
I went to this dealer back in November of 2017 to check out a very competitively priced 2012 Honda Accord coupe. After taking it for a test drive, discussing things with Roger (who was exceptionally friendly and helpful), and getting the financing in order through my credit union (the dealer was able to work with me on price in the form of a pick-up note so I'd be able to get the best financing option), I was happily on my way in a car that's been fun to drive and has proven very reliable over the last ~6 months.
I did have to dock a star in a couple categories just for the fact that the initial repairs which needed done on the car (all minor and at no cost to me) ended up taking a fair bit longer than expected. It's my understanding that their service department was undergoing some significant changes, so hopefully they've got things running more smoothly by now. In any case, they have free wi-fi, so at least the wait wasn't too boring.
All in all, I've been extremely pleased with the purchase and have no regrets. I look forward to making 6K my first stop the next time I'm purchasing a vehicle.
Very pleased with professional service at Bachman. Patrick Jordan worked with my husband to find a reliable SUV that was within our financial requirements. Looking forward to driving my “new to me”, Dodge Journey.
I went there to look at a car I seen online and the owner Gus was very honest and said that the one I was looking at had issues and didn’t want to put me in that one. So I looked some more and found a Jeep that I loved. He gave me a great deal on it! Him and the staff were very nice.
Bought my Avalon there and drove 18 miles for service for four years. Last visit was pitiful. Took car in for bakes, tires and wipers. They put on the wrong wipers requiring a return visit and more money. Then car was vibrating requiring a second return visit. Was told they put on the WRONG weights to balance the new tires. Worse, I called Service Manager and got NO call back. Sent an e-mail and again NO reply. That is no way to treat a customer who spent many thousands of dollars there. Cost me a lot of time and money!!!
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