Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Great speedy service. All employees were pleasant and helpful. Have had dealings with Tester Ford for many years and have never been disappointed. Will visit Tester Ford when I need to lease another vehicle.
As soon as I pulled into the parking lot I was greeted by Charles, he was very friendly and after just a short chat, he was very knowledgeable about what kind of car I would be interested in. The buying process was simple and Charles made it very easy to understand. I love my new car and I appreciate all the help I received :)
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.