I have owned several Dodge RAM trucks. My latest Truck was a Ram 2016 Diesel engine and still under warranty.
The Truck showed up as a def system error and would shut down within 145 miles. I contacted “Transitown” (the local dealer) and Chrysler to address this since my truck only had 20K miles.
Although Chrysler, who according to “Transitown” was told they needed to replace an approximately $1,600 part which took over 3 weeks to get in and many calls between dealership and Chrysler to fix was stressing on me and I’m now stuck in a rental vehicle since my truck was inoperable.
After Chrysler rushed the part in and Transitown replaced the part my light came on again the very next day which took them over 3 weeks to replace. I already made plans to turn in my truck for a new model with a crew cab. Now I’m on the road over 150 miles away with the same issue showing on my screen.
Needless to say Transitown miss diagnosed the problem and my truck was ready to shut down as I pulled into the dealership in Erie Pa.
I was extremely fortunate that Shawn Stanbro at Gary Millerat Chrysler dealership in Erie PA. took my truck in immediately understanding I was now stranded on my way to N.C. to get a new truck.
Without Shawn Stanbro expertise on looking at my 2016 Ram and diagnosed the problem as being a bad wiring harness issue for the def system issue, I would have been stuck again.
His technicians took the time to show me the issue. Ordered in the part and it arrived by the next morning. They fixed the real issue and I was on my way by 8:30 am the next morning.
They even shuttled me to a local hotel for the night and picked me up the next morning.
I made it NC just because they actually took the time out of their busy schedule to help me. I would TOTALLY recommend anyone who has a Ram diesel truck to go Gary Miller Dealership. Their staff was exceptional and I can’t thank them enough!!
Their knowledgeable and honest staff did everything to help me out. If it wasn’t for Gary Miller Dealership and Shawn Stanbro along with his technicians I would never have bought another Ram Truck.
They are excellent in customer service and deserve my gratitude.
I was looking for used truck but you had a 2018 F-150 STX red Demo model and Breet Perry showed me the truck and won me over with his knowledge of trucks and his personality i really enjoyed my time during the buying process. I'm very happy with my new truck. I'll buy from him again.
Problem with doors not latching after opening after a freezing night. Doors will open going around curve if you are not aware of latching problem.Tailgate will not unlock in cold weather. I understand this is recall but after four times back for same thing is upsetting. Very worried grandchildren will not be protected in an accident. Cost over $14,000. to trade in on new one. Don't want to loose that much money. What is a man to do? I like HUMES FORD of CORRY, disappointed with FORD COMPANY.
My salesman, Jeff Waid, at Erie Auto Credit was great. He promised me he would find me something and he did! Within a week of me going there, I was in my vehicle! The whole crew was very pleasant and nice! Thank you for a job well done!
friendly sales dept. work with us to get in are price range
by wb38230 from DealerRater.com
November 20, 2018
we were looking for use auto with low mileage found one on your web site . so we went down to your dealership to check auto over very clean and nice shape for 2013 . so we call to set up a appt. to test drive the explorer. humes work with us to get us in are price range . very friendly staff stay over business hours for us . we would recommend if looking for a auto to check out humes dealership.
Thanks for the nice used car, and no pressure salesman
by w3gho from DealerRater.com
November 6, 2018
I like my used 2016 Escape, it was nice and clean in the prep, looks like new, Curt answered all my questions and also said to stop again any time if I had more to ask. I would recomend Corry Ford to others. Evelyn Owens. Corry, PA
The employees at Humes of Waterford are all great. My most recent experience with them was through the body shop. Not only did they do a great job replacing my bumper, but they also returned my truck spotless inside and out. Great service!
We recently leased a new Alfa Romeo Stelvio Ti Sport with Justin Sutton at Auto Express and could not be happier with the experience. We were out of state buyers and Justin worked with us to make the whole process as streamlined and stress-free as possible.
When we flew into town, he had arranged for us to be picked up at the dealership and we were on the road in our new Alfa in under an hour. Justin was very upfront with the pricing, which was extremely competitive, and there were no surprises when it came time to sign the deal.
I highly recommended working with Justin and Auto Express. We don’t regret bypassing the 3 dealerships within two hours of us to work with them at all and will hopefully did it again in the future.
Mario help is out so much I would love to thank you for having such a great employee he understood what we were looking for and found the perfect truck. Made the process so informative and we felt confident on making our purchase. I’m so happy with our purchase and experience. You couldn’t have a greater employee Thank you again
I purchased a new Explorer in August from Scott Arrowsmith at Champion Ford in Erie. Scott was very professional, the process was smooth and efficient, and I was very happy with the deal we made, including the value on the trade in of my previous Explorer. I could not be happier!
I went to Gary Miller Jeep Dodge Ram in hopes of getting a safe, reliable and affordable vehicle. With the help of an awesome salesman named Jeff I was able to drive home an a brand new Jeep Cherokee. My experience at Gary Miller Dodge Jeep Ram was excellent. I will be sure to recommend this dealership as well as my salesman Jeff Mountain to friends and family in the future, they were absolutely phenomenal!
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