Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
The worst experience with a Ford
by Victoria from Baltimore, Md
October 10, 2018
Look up other issues same problem fuel pump system was manufactured wrong apparently and Ford refused to pay worst customer service experience as well! Left me broken down so many times on the side of road, engine is made terrible for the year and model
Hawk Ford was great to deal with. Everyone that I dealt with was very friendly and knew what was needed to get the deal done.
Most deluxe, smooth sudan Ive ever owed
by FFLover from Pierceton, In
October 27, 2018
WOW! It is a sharp classy automobile. It practically does everything for you - but drive. Love the all wheel drive, heated seats - Steering wheel - Auto Start, reverse and side window auto view, GPS and the list goes on. Its a super smooth and comfortable ride.
My daughter was searching for a couple weeks for a new vehicle. She is very picky, so she covered a 50 mile radius around the house before coming to Russ. She bought the pre-owned van she was looking for at Premium Auto Sales at a very reasonable price. We were both impressed with Russ. His honesty, and knowledge brought me back a week or so later to get a car for me. I purchased a 2015 Chevy Malibu, and for the first time in a long time, I have no buyers remorse. I highly recommend Russ and Premium Auto Sales to everyone. Russ will always be the first stop for me from now on.
Very reliable and comfortable car
by maxkb3 from Hubbard,Ohio
December 13, 2018
This car has a very sleek design to begin with. I had plenty of room in the car for everything. Drove the car everyday and took it on many long road trips. The gas mileage was great and all the functions available inside the car were fantastic. Wonderful car all around.
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
Great on gas and easy on the eyes
by TigerBlood230 from Greenville, SC
November 29, 2018
I bought this car to save on gas as I drive 80 miles each day for work. The car is great looking and very comfortable. I went from a 2010 fully loaded truck to this and the technology is far ahead of what I had in the 2010.
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
Stylish and well appointed sedan
by SuneelN from Grain Valley
December 27, 2018
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Worth the money
by Jim55 from Tampa fl
October 25, 2018
Good economy and excellent reliability. No problems.
Comfortable and safe inside. Handling is excellent, especially with lane minder. Visibility superb. I highly recommend this car.
Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H
Just purchased a 2015 Fusion and I'm loving it.
by CatWoman from Sheboygan, WI
October 17, 2018
I graduated from subcompacts to the Ford Fusion. I love the weight of the car (we get a lot of snow and slippery roads). It's comfortable, really nice to drive, and a pretty car. I always had a hatchback, but with the back seats down, the Fusion turns into a hatch and gives me all the room I need to haul my stuff around. So far, this car gets 5 stars.
This was the first car I bought right after graduating from undergraduate school and starting my first real job. I needed something reliable to get me back and forth to work safely. This car meets all my needs. It does great on fuel. Its super stylish and it looks like I spent much more money on it than I actually did. It just looks expensive and classy for a low value. I definitely feel like I'm driving in style and comfort. It's the most comfortable and spacious car I've ever driven.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
by baby tyty from south dakota
September 28, 2018
i love the leg room in them. i just think that everyone should own one because they are just amazing and i love comfortable cars i just love them and i feel that i will open a car dealership some day and maybe open my own business.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom.
I'd recommend anybody here they helped me get my fiesta fast and easy Drew Buss is the best and Ben parada friendly and helped me get the car I wanted, they even repaired what was needed, on my 2014, go there Buss Ford
I am currently shopping for a car for my daughter. I stopped by Lux Cars and looked at a couple of vehicle with Keisy. He is really patient and doesn’t pressure. When my husband and I finally agree on what to purchase for our daughter I’ll definitely come back to see keisy. Thus far he has been the easiest sales person to work with so I’ll definitely be back.
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
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