I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
Had a great experience they opened 8a on the dot, I was second in line for my 8:30 appointment and had no waiting room my vehicle right away! Victoria was very helpful in explaining what my vehicle needed and the cost and checked on me as I sat and waited. Wait room needs better heating but overall great experience.
I visited a number of dealerships in New York and New Jersey before coming to Open Road Subaru. It turned out an excellent and stress-free experience at Open Road Subaru, thanks to Raphael Medy, who was professional,warm,friendly,patient and accommodating. Raphael
was very receptive to what my needs were in a car. He went above and beyond to assist me. I did not feel pressured once during my entire time with him. No hard selling which I really appreciated. As a result, I left Open Road Subaru a happy and satisfied owner of 2018 Subaru Outback.
I will definitely recommend Open Road Subaru and Raphael Medy to my relatives and friends looking to buy a new car.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Last August I brought a 2015 Mercedes from this company, The sales person didn't Have any knowledge about the vehicle all the sales people left me in the office alone while they when to the back room very unprofessional.
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
After some negotiations, we agreed on our lease terms and was very satisfied. Monika gave us her full attention.. We have leased several cars from the dealership in the past and we always dealt with Monika. It was our positive experience with Monika that brought us back to this dealership. Only positive things to say about Monika.
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