I recently purchased a new Ford F-150 from Liberty. From the minute I walked in the door I was taken care of in every possible way. My salesman, Lorenzo Martino, was able to take my requests and make them happy. I was able to get out of my lease a few months early and take home a newer model truck with a great deal. I would recommend this dealership, and Lorenzo in particular, to anyone looking to purchase a vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
Working with Mark at G & M Motors was an incredibly easy and smooth car buying experience.
Even buying from out of state, I was very satisfied with the customer service provided. Mark went out of his way to ensure he answered all of my questions quickly and honestly, and he also provided assistance with shipping the vehicle.
No pushy sales tactics, no extra fees, just an easy car-buying process all around. I would strongly recommend G & M Motors.
After visiting several dealerships in the area, our experience at Adventure stood out as the best by far. LLoyd and Evan were extremely helpful and worked with us to come to the best agreement for everyone. They gave us several model types / pricing options and allowed us to decide what would work best for what we were looking for. Thrilled with our purchase and experience at Adventure!
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