I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
I had a great experience with you guys. I was able to go in and test drive the car I had my eye on. Dean was the salesman I dealt with and he was very friendly, informative, and extremely patient as I sat on the phone with a couple of insurance companies. I felt very comfortable there and dealing with Dean. I didn't feel as if he was trying to rip me off and make a fool of me. Best part, I love the car I bought. It's been about a month now and still no problems.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
The Absolutely Best experience we ever received from any dealership, bought a Beautiful 2017 Encore with 7,000 on it and price wise an Excellent deal. This dealership is First Classs in all departments. Thank You John !
Courtney is the best in service! She is quick, efficient, responsive, honest, helpful and caring! It is always easy to schedule and get quick and good service. Courtney calls right back if I miss her and I'm always delighted with the job she does for us! I would choose Sunshine Toyota just so I could work with their service department!
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