I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Went to this dealership several times to view a vehicle, met by two people that really weren’t helpful and that the vehicle wasn’t ready even though it was advertised. Called and went back to test drive several days later (they didn’t call me). Went back a third time for another test drive (told the vehicle wasn’t quite ready still) and try to make a purchase. After I left because the price was just to high, I went back to the vehicle listing on-line and it was @ 25k and a sales person by the name Jerry was trying to up sell the vehicle by several more Grand.
Posting here for other potential used car buyers to this dealership, do your homework before you buy from them.
My daughter buying her first real car. She found the perfect vehicle for her needs. Very responsive, friendly and they showed a genuine interest in helping based on our specific needs and budget. Based on our experience, we would definitely go back again.
Recently purchased a used SUV from Gilboy after some apprehension due to previous experiences of my own and other family members a few years ago. I have to admit that the dealership has done a 180 and went above and beyond my expectations. The purchase experience was absolutely painless compared to other dealers I visited. I received a fair allowance on my trade (where others low balled me) and I paid a fair price for the vehicle I wanted (where others also wanted top dollar)...Thanks Wendell! A couple of small repairs needed to be done (what do you expect, it was an 06'). T.J. at Gilboy took care of the minor issues quickly and included the repairs under their warranty. Mike scheduled my repairs as soon as the necessary parts arrived. Financing was easy as I was offered the terms I wanted with no "finance manager" pressures to buy any additional products. The Gilboy team of years gone by has obviously been replaced with caring, honest people that I will go back to if I or someone I know need a vehicle or repairs. Thanks Gilboy.
I recently purchased a used Subaru Impreza from Fred Bean Ford of Boyerstown. It was a great deal. I love the car! Great customer service! They made buying quick and easy. They even picked me up to finish buying. A day after I took it home the check engine light came on. Was a bad ignition coil and tire pressure sensor. Common issues with buying a used car. Fred Bean's service took care of everything. Quickly and professionally. I will definitely buy my next vehicle from Fred Bean's.
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
I purchased a used Ford Expedition from Smith Motors in 2104. There were problems after delivery and even though it was sold "as is" they made good on the repairs at no charge to me. The buying experience was fun and pleasant. Since the purchase, Smith has done work on the vehicle including finding a fault that other garages could not resolve. After than, they got all of my work. The prices for repair work and fair, reasonable, they won't do anything until they call you and go over the needed repairs and quote you prices for parts and labor. In addition, the vehicle was always ready when promised and I even got a ride back home and then they came and picked me up!! I have never had a problem with any of the work they have done for me. They are also willing (and have) answered questions for me that did not involve work or problems with the Expedition. I have had nothing but great experiences dealing with Smith Motors, particularly the service department and folks who work there. A great place to do business with and a great asset to our community!!
Eddie and Nick were great.Gave me a great deal and even put in a headlight on my old car.This is what I call "Exceeding Expectations.I definitely will be buying another car from the Ciocca organization.
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