My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
Most Cute & Friendly car we have owned
by Rocio B from Avon park fl
December 17, 2018
We having been searching for a car that would fit our needs & we found it! Ford fusion , small , economic & family friendly car! I love it! Great Design !
Jimmy Blue, very good salesman i was pleased. They were very helpful. I will recommend my friends and family to do business with them. Great experience!!!!
A great handling car
by Susanjn from Kewanee, IL
December 7, 2018
This car is driven mostly for work, and handles very well on the highway. It has great pickup for a 4 cylindar vehicle, and the eco boost provides great pickup. It measures up to any of my V6 vehicles I've owned in the past.
The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great made the process painless & made sure all of me and my moms questions were answered & taken care of!
Beautiful car inside and out.
by Kiddo from Stillwater, NY
December 31, 2018
This vehicle is great in all weather driving. Always getting compliments on the shine of the ruby red clear coat . Very comfortable to ride in and drive.
I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.
Most high tech car I've owned.
by Edwin from Maple Valley
December 22, 2018
I love all the bluetooth features. This was one of my top things in a car. The screen functions are so useful because it has bluetooth options,voice assistance,backup camera, temperature options, etc.
Michael Jamison was great to work with. Town and Country of Bessemer had 80
4x4 F-150 trucks in-stock. The selection was great but a lil overwhelming at first when searching online. I picked up the phone and called T&C and was transferred to Michael Jamison. He was eager to help without driving me crazy. Without ever stepping in the lit he narrowed down my search to about 3 trucks. (He actually did this after hours). I got a text with three links. The next morning he meet me a few minutes (before opening) and showed me the 1 I wanted to see. I liked it and he allowed me to head to work as he worked on my best price. After a lil negotiating and a lot of prayer (no joke, God cares about the little things) we sealed the deal. Michael and Town & Country was great to work with. Michael Jamison is definitely my recommendation if your looking for a vehicle but don’t like the hassle of a pushy rep. I’ll be back!
Dover’s Mattress Closeout Center.
I called Michael Jamison looking to purchase a car for my daughter. He took the time to find her a car that would best fit her on what I told him. He got us financed before going to the lot and within our budget. Later that day our son purchased a car through Michael also. Two sales from the Matthew's on Saturday. He a very caring and patient salesman and I would recommend him to anyone. Thanks Michael.
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