My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Just Bought this car to replace an Impala
by OlatheRob from Olathe KS
December 24, 2018
Great gas mileage , sound system is very nice. Styling inside and out is very eye appealing. Spacious trunk, a little down on power with the 4 cylinder.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
A great handling car
by Susanjn from Kewanee, IL
December 7, 2018
This car is driven mostly for work, and handles very well on the highway. It has great pickup for a 4 cylindar vehicle, and the eco boost provides great pickup. It measures up to any of my V6 vehicles I've owned in the past.
Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
Great service from great people. My service rep Wayne Thomas and all of the other service reps have always provide fantastic and reliable service and have always had my repairs or schedule service completed on time!
And you most certainly cannot forget the service techs who make the repairs, they are the best.
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
After my car was deemed totaled I embarked on a car buying experience. Ciocca Ford and Mark Phillips were a godsend to me. Mark worked with me on keeping my payments within budget and actually allowed me to take some of the payoff money for my totaled car and use some of that to buy my daughter a car also. He was absolutely incredible as was everyone we dealt with at this car dealership. I highly recommend Ciocca Ford and Mark Phillips if you are looking for a new vehicle. My whole experience was totally awesome. I love these guys!
Everyone there was great, not pushy, very relaxed and listened to what i wanted. Chris helped me and got me what i wanted. I will continue to do business here in the future. Thank you everyone for a great expierence.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Dave P from Milwaukee, WI
December 25, 2018
Great car for a first time buyer. Solid styling and appearance. Excellent gas mileage. Adequate interior room, both front and back. Good acceleration for a 4 cylinder.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most high tech car I've owned.
by Edwin from Maple Valley
December 22, 2018
I love all the bluetooth features. This was one of my top things in a car. The screen functions are so useful because it has bluetooth options,voice assistance,backup camera, temperature options, etc.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
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