This was one of the most enjoyable experiences I have had in purchasing a car. Adrian was respectful, listened to me, and allowed me to make the decision. Scott fully explained all the paperwork with no delays. I can smile when I think of Honda of Columbia.
We bought a new Honda Pilot yesterday and can't say enough about a wonderful buying experience at Midlands Honda. We have dealt with rude dealerships, delearships that never got back to us...never a positive impression. This dealership is different! Down to earth salespeople who knock themselves out to make sure you are happy with your purchase and excellent customer service with the finance office. We drove 1 1/2 hours to buy our car, and promise you we will be doing it again just to give our business to this place! Adonis Davis was an excellent sales rep, along with James Pratt and Wayne. 5 stars! Claude who handled our paperwork had the best personality and had us leaving with a smile.
Customer service was excellant.Service was complete in the estimated time frame. It was a nice experience and I would recommend using this dealership to anyone owning a Honda or any other car/truck/SUV. Plus the extra advantage is watching a movie in their mini theater, or playing games for the children.Free coffee and popcorn.With all ther amenities you almost hate to leave once your service is complete!!!!
I bought two cars on the same day - a CRV and an Accord. When I bought the oil change policy the finance employee told me I could my get oil changed at the Lexington dealership closer to my house. Lexington said no. When I went back to Midlands the finance guy was no longer working there and the new guy wasn’t getting my problem resolved. Queen to the rescue. When I called Customer Service she took charge and shortly thereafter my refund check was in the mail! Thanks Queen!
I went into Payless on a whim not really sure about the whole car buying process. I met with Micha who was very straight to the point, friendly as well as determined to make me happy. After all was said and done, I ended up with something better than I expected. He and the team diligently worked until I was thoroughly satisfied. I am very happy with my results. I highly recommend this dealership.
Claudette Green truly puts customer first in Customer Service. Purchasing a vehicle, let alone a Honda was not in the forefront of my mind. However, due to her approach to customer service, knowledge of product and genuine care, we are looking forward to our Honda purchase with her and Midland Honda in the very near future.
Best used car buying experience I can say I've ever received. Paul was honest,no heckling no sales pitch straight forward. It's was refreshing to get in & out .no headaches. Would recommend United auto sales to anyone looking for reasonably priced vehicle. Paul was a pleasure
I was very nervous, and my boy freind to me to go there. My sale guy James Fraley was a big help, he went above and beyond to help me and the financial manger was also get they make you feel like we are great friends, but the other car lots prejudge you looking at you like you can not afford to get a new car from them, not Jim Hudson with them we are all equal. And my daudhter's new car will be coming from Jim Hudson
My salesman D.West went above and beyond for me as I purchased my Ford escape titanium. After a horrible experience with Dick Smith Nissan and Kia I was upside-down in my Nissan Sentra and they wouldn't give me the time of day or try to work with me, but D. West never treated me as I was never going to get out of my car. Thank you D. West. When getting to the financial manger he also worked with me even when I had a mini break down.
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