As always Tony Gonzalez is superior. Work was completed in shorter time than expected. Give Tony an A+.
I will always recommend Tony, however, as I have bought over twenty vehicles from this Dealership and the Principal Dealer wiil not return my telephone calls, I will no longer recommend this Dealer.
Great service and customer service! Service representative was very courteous and informative. His estimate for cost and time was accurate. While dealership is not the closest, it was the very flexible to my work schedule.
Tony Gonzalez is THE nicest service writer there is-always so courteous & understands my needs - he deserves an A+. Have the guy that delivers the car speak ENGLISH & it would be nice if they would wash your car -My son goes to Dick Poe Jeep & they ALWAYS wash his jeep without even asking!
I was ready to give up on Ford Motor Company. I did not have a good experience with my last purchase. When I experienced car trouble, a friend of mine suggested I take my care to Casa Ford. Due to the manner in which they handled me and my situation, my decision changed and I went ahead and purchased another Ford product. All the credit goes to Casa Ford's Service Manager, Craig and their floor salesman, Josh Sizemore. If it had not been there door-to-door service, I would have most likely purchased an Honda product.
Great experience. I usually hate buying a car because I usually get hounded and bombarded by the salesmen but at Premier, I was treated with respect and spoken to like a person not an ATM. They went above and beyond to work with me and get the best possible deal and greatest value for my trade in. When I'm ready to trade in again, I know where I'm going.
Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.
Was shopping for a new vehicle , I came across a Chrysler 200 and a Honda Civic they had at there lot . Alex Lopez the salesmen helped me our great , very professional and knew what payments I needed .
I would recommend this dealership to friends and family.
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