When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
A great handling car
by Susanjn from Kewanee, IL
December 7, 2018
This car is driven mostly for work, and handles very well on the highway. It has great pickup for a 4 cylindar vehicle, and the eco boost provides great pickup. It measures up to any of my V6 vehicles I've owned in the past.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Great car with good options for the money.
by pmac from Waynesfield, OH
December 3, 2018
This car has plenty of acceleration for a four cylinder. Plenty of leg room and comfortable front and back. Also a smooth and quiet ride for a mid size vehicle.
Impex Auto Sales made it possible handed me the keys to my dream car! Everyone was soooo accommodating, as this was my first time purchasing a car. I just graduated college, and I was able to get the exact car I wanted! If you are looking for a great car and you don’t want to feel hassled, overwhelmed and value honesty, please request Mr. Will Norwood! He was such a laid back salesman and wasn’t pressuring me to make a huge decision quickly! He told me everything I needed to know and eased any concerns I had. Everyone in the dealership was extremely kind! Shelby (The receptionist, I believe) always answered the phone respectfully and had such a great attitude. She even texted me after my first visit to ask how everything went. Mr. Allen Hunt helped me with the financing portion of the process and he was extremely friendly and professional. I felt comfortable throughout the entire experience. What I also like about Impex is that they offer amazing and AFFORDABLE warranty packages on their vehicles. I chose the platinum option which gives me free oils changes, mechanical maintenance, tire maintenance (for 2 years) and GAP insurance (for the duration of my financing terms)! I am so thankful I chose Impex Auto Sales! Thank you again Mr. Will for all your help!
Who would have thought buying a used car would be such a painless and, actually, enjoyable experience?!? Customer service is second to none! These guys are hard workers committed to satisfying the customer. I am so happy with my purchase! I'm sorry I only have 5 stars to give.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
Most high tech car I've owned.
by Edwin from Maple Valley
December 22, 2018
I love all the bluetooth features. This was one of my top things in a car. The screen functions are so useful because it has bluetooth options,voice assistance,backup camera, temperature options, etc.
The dealership met me 1/2 way between my house and the dealership with the car I was interested in so I didn't even have to go to the dealership. Pam, my salesperson, was awesome to work with. I will definitely return to this dealership when I purchase my next car.
Most Cute & Friendly car we have owned
by Rocio B from Avon park fl
December 17, 2018
We having been searching for a car that would fit our needs & we found it! Ford fusion , small , economic & family friendly car! I love it! Great Design !
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
Top of the line Technology
by SG from Philadelphia pa
January 5, 2019
It’s a very nice car as well as stylish, I enjoy the hands free calling, the heated seats and steering wheel as well as the keyless entry & touch screen on boarding
I had a great experience in buying my used car. The staff was very accommodating and very friendly. Sales person Dulce Cuevas made the whole process very easy and not stressful. Very professional. Sales manager Sebastian Olivares was a great help. Over all the best sales staff I have ever experience. Thanks to all at County Ford. Will refer to others.
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
I went to buy an Escape listed on their website. I had 2 sales people helping me. Johnny was great. He followed up with me and kept me interested in the dealership. Sebastian is awesome!
Beautiful car inside and out.
by Kiddo from Stillwater, NY
December 31, 2018
This vehicle is great in all weather driving. Always getting compliments on the shine of the ruby red clear coat . Very comfortable to ride in and drive.
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