I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
Top of the line Technology
by SG from Philadelphia pa
January 5, 2019
It’s a very nice car as well as stylish, I enjoy the hands free calling, the heated seats and steering wheel as well as the keyless entry & touch screen on boarding
My son bought a 154k mile Explorer. Engine light came on the next day. Took it in and they had it repaired at their cost. After the sale service was 100% over the top of what I expected.
No problems - Loved this Car
by SherBear64 from Kent, OH
January 3, 2019
I loved this car so much, that I obtained a newer version of it 2018. I had absolutely no issues with this car at all. Smooth ride, perfect for our small family and even for our grandchildren. This car was reliable and if Ford would have stopped making it in 2016 I would have kept my 2016.
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
A great handling car
by Susanjn from Kewanee, IL
December 7, 2018
This car is driven mostly for work, and handles very well on the highway. It has great pickup for a 4 cylindar vehicle, and the eco boost provides great pickup. It measures up to any of my V6 vehicles I've owned in the past.
Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!
All of our questions were answered. Since we live about 2 hours away, we were able to have the price and paperwork done over the phone and internet so that when we arrived the process went very quickly.
I am 73 years old and a widow. I bought my first car at Stivers after my husbands died from cancer. I live just down the street and it is very convenient for me. I love that convenience but what I love even more is that I feel so comfortable bringing my car there. I know nothing about a car and I have said to them....I think I need ____ and they check things out and say "You are not needing that right now" They are HONEST with me and I as an older person love that I can trust their judgment for me and my car. I always go in and visit with the salesman when I am getting my car worked on. I mentioned that Matt wasn't in and was told he was attending the Golf Classic that was in town. I mentioned how much my brother and his wife enjoy golf and Kyle gave me two VIP passes for them to go that day to the tournament, and they loved it. I in turn took over Chocolate Chip Cookies. I love the relationship I have with the people that work at my Stivers. The other day I stopped because my Navigation wasn't working and it said something about a card....one of the guys came right out and check and the card had popped out he showed what to do if that happens again. Service with a smile and so much more. I wouldn't shop anywhere else....
Most Cute & Friendly car we have owned
by Rocio B from Avon park fl
December 17, 2018
We having been searching for a car that would fit our needs & we found it! Ford fusion , small , economic & family friendly car! I love it! Great Design !
The Quick Lane identified a problem with my vehicle that they were not prepared to handle in a timely fashion, so they referred me to the Service Department, who was able to address the issue that even and get my vehicle back to me the next day. I appreciate the flexibility in getting my vehicles serviced during your late hours. The only reason I didn't give 5 stars, is that my vehicle needs additional work that was not identified.
Great car with good options for the money.
by pmac from Waynesfield, OH
December 3, 2018
This car has plenty of acceleration for a four cylinder. Plenty of leg room and comfortable front and back. Also a smooth and quiet ride for a mid size vehicle.
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