I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Went to buy a 2013 Ford focus used car listed on their website. The dealer was very proactive in fixing an appointment and following up with me about the timings. Once I arrived he accompanied for the test drive. I was good with the car but wanted a better offer which they were not able to provide. But they tried to make be understand why this is the best deal. The dealer was very cordial and showed me few other cars as well. Though I didnt end up getting the car but will like to go back.
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
I'd like to comment on Sher Grey. I spoke over the phone with her about some online vehicles she had posted. I was so impressed with her knowledge and concern towards my situation in being able to get me into the car I was really wanting. She was straight up with me and said she'd do all she could to get me in the car . I finally felt like there actually was someone out there in this car business that I didn't have to worry that I was being taken advantage of . I'm definitely making an appointment with her and feel secure that she will make sure I'm taken care of like I should be. Thanks Sher your one of a kind!! See you soon..
On my way from Fort Smith to close a deal on new Toyota. Just happened to see an ad for FOWLER TOYOTA, and that’s not where I was headed.... took 60 seconds and called, asked for Sales Manager! Boom... meet RYON LONG... he convinced me to stop at his dealership first. We did!!! DAY & NIGHT difference.... Very Aggressive pricing, fair trade value, but the staff.... now it feels like family... they didn’t have the color I wanted... they went to a different city and got it. Glenn is a good salesman!!
The GM, is out on the floor visiting customers.. Jim Patch, this man is great! Surrounded himself with a Excellent team! They are Very Very customer experience motivated... Sean Walsh, Finance Manager great communicator , worked hard to get best finance rates!!
I give them Five Stars because theirs not an option for Six!! Bill Fowler should be very proud of this company!!
I’m ready to buy another...(-:
My experience at Midtown Kia has been a plesant one to be repeated! The staff is friendly, skilled, trustworthy, attentive and efficient. Ample time and explanation were given to me regarding the upkeep of my car and my questions patiently and gladly addressed. I am glad to have my vehicle serviced there as I'm convinced it will stay in the best condition under their workmanship. They are second mile people. Thank you Midtown Kia!
I highly recommend bill knight ford! They were low pressure, insanely nice, and gave me a deal that was so good I couldn't help but show my surprise! They didn't pressure my wife and I, they let us talk it over alone and didn't use any rude tactics that I used on me at other dealerships. They also threw in a 6 month warranty and a year of oil changes without me asking for a truck with over 100k miles! Gary also had great after the sale customer service! The manager even showed me how much they paid for the trade in! Highly recommend!
Was contacted promptly! All information received was delivered in a most timely fashion. Thanks for all the help!!!
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