William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car and got good value. I am very pleased with the deal and my new truck.
I wrote an earlier review concerning Robbins Nissan in Humble, TX. I had a problem with the hatch not opening on my 2015 Nissan Murano. The day after I posted my comments, they contacted me. Robbins and I came to an agreement as to how much I was to be charged to have the latch fixed. The Murano was fixed yesterday.
It took a couple of visits, but due to the persistence of David Pearson, I came out a happy customer. Though at one point we both wanted to throw in the towel. He Was Amazing!! Did a great job and never gave up on trying to help me. He, in my opinion is a great asset to your business.
Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
Purchased a '05 Jeep Grd Cherokee Limited from S C Sales in Houston, TX. Owner Marcel Arnaud is a true professional in every aspect! Outstanding "Customer Service"; even calling me the next day to make sure I had made it home safely. Mr. Arnaud is the main reason I traveled over 300 miles to purchase the vehicle from him. He made me feel comfortable with his genuine good nature and sincerity!!!
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