Great experience! Found car online, my husband went to test drive it, liked it, dealer worked with him to get it to a price we were comfortable with. We had a change in our plans and decided to pick it up that night instead of later in the week as previously arranged. They were very friendly and accommodating. We had to travel an hour to get there and when we got there the paper work was all ready to go. Didn't make us wait.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
I recently purchased a used Subaru Impreza from Fred Bean Ford of Boyerstown. It was a great deal. I love the car! Great customer service! They made buying quick and easy. They even picked me up to finish buying. A day after I took it home the check engine light came on. Was a bad ignition coil and tire pressure sensor. Common issues with buying a used car. Fred Bean's service took care of everything. Quickly and professionally. I will definitely buy my next vehicle from Fred Bean's.
I was looking for a brand new Ford Mustang convertible and visited many ford dealers for the best price and customer service. The new sales general manager Ken went totally out of his way to assist. I can't thank Ken and his sales team for their support and following through with everything. I would recommend this dealership to anyone.
I bought a 2013 Explorer at an incredible price. The car was just as described and even had some extra options. Service was just as good (Thanks Jonathan). I would definitely recomend this dealership to my friends and family.
I have purchased two new cars from this dealership--a 2008 Ford Focus and a 2013 Ford Focus. I am not a huge Ford fan...more of a Honda person...however, the service I get here is so good and so different from the service that I get at the horrible mega-dealerships nearby that I literally chose a Focus over a Civic so I could purchase a vehicle here. The fact that I get free state inspection for the life of my vehicle is fantastic and convenient, and even though I was purchasing one of the least expensive cars on the lot each time, I was given thorough and courteous service. The sales person helped me with issues that I was having with my trade-in in an honest and straightforward way. Having a smaller, more personal car-buying experience right in my hometown is so unusual these days, and the amount of stress and headaches I avoided by shopping here was certainly welcome.
I had my car in for an oil change and as I was walking around the showroom a salesman introduced himself to me and asked if he could help me. I told him no that I was just in for service. He understood and offered to answer any questions I may have. Well it turned out I did have a few questions about the Ford escape. Sam Huhn was great! He took almost an hour out of his day to answer all my questions and explain the difference in the model line even though I told him I wasn't in the market at the moment. When I was done with all my questions he smiled and gave me his card and told not to hesitate to call him if I had anymore questions. I was very impressed that he took the time to answer my questions even though I told him I wasn't in the market for a new car. This young man is a credit to the Kennedy organization and when the time comes to purchase a car he will definitely be my salesperson!!
The back-up camera went bad and had to be replaced. I only had the vechile for a few months. I do not understand.
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