Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
My battery died on 410 and Evers shopping center parking lot. AAA came and jumped and gave me a printout and said it was the battery. I had already called Josh Hammond and Jose Rico and said I would be coming. When I arrived they took my car and I had a new battery in less then 45 minutes. The whole experience only took less then 3 hrs and than included an hour wait for AAA. My sister and I were on our way quickly.
Came here to find a car for my little sister, Rory Parker was our salesman and he did an awesome job! Service was awesome! He made sure she walked out with an awesome car for an even better deal!!! If you're looking for a new ride, this is the place to go!!! Highly recommend Mr. Parker!!!
I have purchased a number of vehicles from this particular dealership and I can safely say their sales staff is the best I have ever encountered.
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