Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H
If you buy anywhere else, it’s your mistake?
Was a pleasure working with our sales guy,
John ! The intire staff jumped into help with
a nonsensical problem created by what I believe was lazy state employee , not in Illinois. Thanks to all at Greenway !!!!
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
We could not be happier with our purchase and the service at Chignoli. We worked with Gregg and he was great. He answered our questions whether we contacted him via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Chignoli, this is our third purchase with them.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Entering a dealership is a tough decision knowing you are going to spend your hard earned money. Peter was a great salesman with no pressure to buy new that same night. He showed my many models in new and used . I drove out with a beauty - Nissan Frontier.
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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