I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
Great experience! Found car online, my husband went to test drive it, liked it, dealer worked with him to get it to a price we were comfortable with. We had a change in our plans and decided to pick it up that night instead of later in the week as previously arranged. They were very friendly and accommodating. We had to travel an hour to get there and when we got there the paper work was all ready to go. Didn't make us wait.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
Saw a car here on cars.com and visited Brubaker's, and I have to say, the five star rating they have is well deserved. Wilmer Brubaker showed me around, gave me all the info I needed about the car I was interested in, didn't once seem like he was just trying to sell me a car - he wanted to be sure I had the right car for me. This was the first time I've bought a car myself, and I'd been to several dealers where the salesmen kept trying to point me towards the most expensive car, it was so frustrating. Not at Brubaker's. Everyone was friendly and helpful, and the whole process of getting the car was smooth and easy. I can't recommend them enough!
Twin Pines took several days to respond to my inquiry on a 60k vehicle. They decided to call when another customer was looking at said vehicle and the other customer ended up buying it. I'd give 5 stars if they didn't take so long to respond to my inquiry. Very friendly and easy to communicate with once the channel was created. I'd do business with them.
I recently purchased a used Subaru Impreza from Fred Bean Ford of Boyerstown. It was a great deal. I love the car! Great customer service! They made buying quick and easy. They even picked me up to finish buying. A day after I took it home the check engine light came on. Was a bad ignition coil and tire pressure sensor. Common issues with buying a used car. Fred Bean's service took care of everything. Quickly and professionally. I will definitely buy my next vehicle from Fred Bean's.
I was looking for a brand new Ford Mustang convertible and visited many ford dealers for the best price and customer service. The new sales general manager Ken went totally out of his way to assist. I can't thank Ken and his sales team for their support and following through with everything. I would recommend this dealership to anyone.
I bought a 2013 Explorer at an incredible price. The car was just as described and even had some extra options. Service was just as good (Thanks Jonathan). I would definitely recomend this dealership to my friends and family.
Twin Pine Auto Group made it very easy for me to purchase the vehicle I was searching for. The customer service made you feel welcomed, I truly appreciate the time they worked with me. I recommend anyone looking for a car to come stop by Twin Pine Auto Group.
Best service experience ever and I worked in the auto industry for years so I know what's good. First rate from scheduling my appointment until J left the facility. Thanks
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