I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
Bought my Lexus from Chris Ward at Classic Ford in Madison and truly could not be happier. He was very accommodating to my needs, patient and helpful. I did not fall in love with the first vehicle I looked at that I intended to buy based off my own research. He kindly made suggestions and ultimately found the best choice for me. Without him I would not have the most perfect vehicle for my needs! It runs excellent and has never given me an issue. Thank you Chris!
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
My salesperson was Manny who was so awesome and knowledgable with the Ram Truck.. The finance manager Brian was so down to earth and made the whole experience great. Thank you Manny for everything... Goooooo Ram
I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
I had an appt at 10am and service dept was great because they are trying to finish service faster. Greatly appreciated.
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