My first time experience at this dealership was very positive. My service appointment for installation of an accessory for my RAM 1500 was made by Charles for 7:30AM. I arrived 10 min. early and within one minute was greeted and about 3 min. later Charles came out to discuss my appointment. The final price was $5.00 less than the quoted price, but I didn't complain and when work on the vehicle was almost finished, Charles informed of some "software" upgrades that were available and there would be no charges if I wanted them (I had them installed which added about 40 min. to the job).
It should be noted that I tried to purchase and have this accessory installed at a Dodge / RAM dealer that is located at the Tucson Auto Mall which is about 9 miles closer to my home. When I called the Auto Mall dealer and explained what I wanted, I was transferred to the Service Dept. to explain what I wanted, then I got transferred to the Parts Dept. to check on availability of the parts (the item needed to be ordered), then I got transferred back to the Service Dept. to check on the installation cost, then I was about to be transferred back to Parts to find out how long to get the parts but I hung up because this dealer made me feel like I was a middle-man instead of a customer.
I will return to Larry Miller Dodge / RAM for any future needs for my RAM 1500 truck.
2017 Ford Fusion SE Review
Great Car! Performance and Luxury
by bapper1 from Newark, DE
May 16, 2019
5
I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.
on late afternoon, Thursday, 30 august 2018 I had my 2001 H1 hummer towed to Royal GMC Buick, 815 W. Automall Drive, Tucson, AZ 85705. (the vehicle would crank but the engine would not turnover (start). on Friday, 31 august 2018 I went to the dealership to check on the vehicle. at that time I met service advisor Mr. Chris Savastano and Master ASE and GM Certified Technician Mr. Joshua Dewitt. They both briefed me on the immediate status of the vehicle. Mr. Dewitt had already performed troubleshooting on the vehicle and got it to start so that it could be moved, under its own power, to a safer, out of the way, location prior to actually being worked on. that was the FIRST thing that impressed me about this duo of service advisor and certified technician. before I left the dealership I was presented with a verbal plan on how the troubleshooting and possible repair actions would proceed. no promises were made as to when the vehicle would be ready; however, there were assurances made that the mechanical problem would be identified and the vehicle repaired. during the entire two week process Mr. Savastano kept me informed as to the status of the job and the progress being made. I also had an occasion to speak with Mr. Dewitt and he provided me with his troubleshooting methodology and his opinion as to what might have caused the failure of the engine to start. on Friday, Friday, 31 august I was able to pick up the vehicle. it was in perfect running condition. and I would like to add that it was cleaner both inside and out than when it arrived at the dealership! this was the SECOND thing that most impressed me. Mr. Savastano was completely professional and was available to talk to me for as long as I required. and his pricing for the job was outstanding, taking into consideration what I had previously paid for labor at Royal Hummer on speedway and Columbus and also taking into account my prior military service. what impressed me the MOST was Mr. Dewitt's qualifications as a military trained HUMVEE mechanic! when I first learned of that I immediately felt relief and confidence that my vehicle was in good hands. also impressive was Mr. Dewitt's obvious enthusiasm for his job and his eagerness to tackle the challenge of isolating the problem(s) with my vehicle. HE DID AN OUTSTANDING JOB of identifying and correcting the problems within my vehicle's engine, charging system, and "lift" pump system. I will most definitely be returning to this Royal location for any future H1 Hummer needs. OUTSTANDING!!
2017 Ford Fusion S Review
great car
by steve27 from Arnold , Mo.
May 15, 2019
5
Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .
I belatedly found out that my 2001 Pleasureway Dodge Van 3500 had a recall notice that required addressing in a timely fashion as my son and I were flying in to Tucson on March 28 to pick up the van. Working with the Chrysler Recall Centre and Larry H. Miller's Service Department (Nicole and Marissa), the necessary parts were found in Los Angelas and the dealership kindly expedited their delivery to enable the van to be repaired on March 30. Fast! Their diligence in quickly finding the parts and arranging prompt service are exemplary and will enable my son and I to continue with a planned road trip. Our heartfelt thanks for efficient, friendly and courteous service beyond all expectations. Clearly a well run establishment.
2017 Ford Fusion SE Review
Best car for the money I’ve ever owned!
by TerriLB from Monroe, GA
May 12, 2019
5
It drives great, good gas mileage, comfortable, lots of room, large trunk area, good tires, supportive lumbar seats, plenty of power, solid ride and handles well. Looks really sleek
My truck was in bad shape, needing tune up and various parts. The service department stated it would not be ready for at least 3 to 4 days. To my surprise they completed the work in 24 hours. The truck is running great! Thank you!
2017 Ford Fusion SE Review
Just got this car
by SCW from Findlay, Ohio
May 3, 2019
5
Although I just took delivery of this Fusion I have owned 7 other Fusions, including a 2019 Hybrid. All have been perfect. Great mpg and comfortable for me.....6'5 and my wife ....5'1. The memory seat is a great option.
This was the second Dealership I visited. The first one not only didn't fix it, but had a hard time getting home. Larry Miller dealership not only fixed it, but I had a rental car in under 10 min, The Jeep came back to me fixed, washed and interior cleaned. Plus I had left many valuables, fuzz buster, rolls of coins, auto code reader, hydraulic drill for the wench air compressor and the ion battery charger, all were there, Talk about trust! Many Thanks to all! The problem was ESC and engine warning light going on and cruse control and accelerator going off. No small issue.
2017 Ford Fusion SE Review
Best car I ever owned
by msmmprice67 from West Lawn, Pa
May 1, 2019
5
I wasn’t sure what kind of car I really wanted. But once I test drove this one I knew it was the car for me.
We found additional vehicles that are close to your year range.
Jenn was amazing. She took really good care of me and made sure that all the paperwork was complete. Jenn was extremely thorough on the next steps needed with finance. She was an amazing person to work with.
2016 Ford Fusion SE Review
Best car I have had so far...
by LaShonda Burks from Piscataway, NJ
May 5, 2019
5
Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends
CarMax Tucson - Now offering Curbside Pickup Review
Missy
by Susan Jones from Tucson
December 3, 2018
3.8 (6 reviews)
Excellent customer service. Lots of inventory. Prices are fair. I would recommend new customers to dealership. Friendly group people. Would come back again thank you.
2019 Ford Fusion Titanium Review
Love my new Fusion!
by Debbie from Delphos, Ohio
May 14, 2019
5
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
Great price, warranty and overall value. Will be stepping up to a Ranger or F150 within the next few years. Thank you Seamus Mcnally for your professionalism.
Had to make a few extra trips up to oracle , but they job got done and it got done right . I will only take my truck to oracle ford for any work .
2016 Ford Fusion S Review
A great AWD sedan
by Nikichristine from Muskegon, Michigan
April 21, 2019
5
I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.
I’m glad I purchased this car
Features are great
Feels safe under different driving conditions
Great decent gas mileage; average of 23.5 mpg
The ride and handling is very nice
WOW! This was the best car-buying experience ever!!!
by mtnbykracr from DealerRater.com
November 6, 2018
4.7 (1844 reviews)
I just wanted to thank Thaddius Salazar and Sylvia in Finance for the best car buying experience ever. I have purchased MANY vehicles in my life and this was by far the BEST one. I had a BAD experience with trying to buy a new Ram Sport in Scottsdale. That dealer SOLD me a new Ram but then was NOT able to deliver it! They had traded for it but were not able to complete the trade - AFTER I HAD ALREADY signed for the loan and gave them a $5,000 deposit. They were shady and didn't even tell me about this until 1 day later when I called to find out when I could pick up my new truck - they tried to find me another but I gave up on them -they never even apologized to me! I found one in Tucson (about 110 miles from my house) and talked to them on the phone and it sounded promising but I was still not sure what would happen seeing my BAD experience with Airpark in Scottsdale. I drove down and it was the best thing I could have done. They worked with me fairly and I feel like I got the best deal I could. They gave a fair price for my trade and stayed there until midnight to complete the deal for me. I have to say it was a GREAT experience! I would HIGHLY recommend them - they will do a great job for you -thanks Thaddius and Sylvia for a GREAT experience! I will be back for my next Ram....
2015 Ford Fusion SE Review
So much space and awesome reliability!
by Melissa Perez from Orlando,FL
March 31, 2019
5
This car definitely meets all my needs. There is enough space, comfort, drives great and has lo the features I wanted. Love the sunroof and the back up camera! Definitely recommend it!
Spoke with a new salesperson Lana. She was not new at all just new to Jay Auto Sales. Very helpful, seemed like tons of knowledge about cars and trucks. Very welcome surprise. Along with being willing to do what ever was needed to assist me. Showed me a great selection of vehicles, sadly nothing available in my price range that fit my needs. If my situation changes i will be back and i will for sure tell my friends to see Lana and Jay Auto Sales for their next purchase.
2015 Ford Fusion SE Review
were elderly and this car suits our needs to a T.
by tjr from bellingham.ma.
March 30, 2019
5
This care is good on gas, and comfortable, drives like a dream and is very solid not tinny. Plenty of room. beautiful inside features. Awd which I love and instructions on dash are easy to follow.
I was rear ended and my mustang was totaled, so I needed a new car for close to what the insurance company was paying. I looked around and found my Ford Fusion. It has 240 hp turbo, so it's not too bad when you need to get up and go, it's VERY comfortable, room for 4 adults comfortably and a smaller adult. I believe I got a good deal - it had 27K miles on it and not a blemish inside or out. It gets 28 mpg. My only complaint is that I couldn't find it in red. I have the silver one, and I have now noticed you can't throw a rock without hitting another one. I've tried to get into the wrong car at least twice in my parking garage. Other than the generic qualities of the shape/color, I was able to get a car 5 years newer with 120,000 fewer miles for just a few thousand dollars! So, I'll probably drive it into retirement!
This was a Ford recall plus minor service that together could not be done in one day. Given loaner to get home. Car was ready the next day as promised.
2015 Ford Fusion SE Review
Very reliable and lot of car for the money
by Liam from Leawood, KS
March 14, 2019
5
very reliable and a lot of car for the money. I would highly recommend the ford fusion. Ford has come a long way. i would buy again.
If you're looking to buy a used car, it's definitely worth it to stop by Jay's. The guys that work there know their stuff, and are not pushy at all; very no-pressure. This is the place to look, especially if you're working with a budget. The prices are fair and there is a surprisingly large selection to choose from! It's clear that the owner really cares about his customers and the products that he's selling. He's very quick to fix anything you're not satisfied with in your car, and you get 3 months (or 1000 miles) warranty on it, as opposed to the 15 days required by law. My car had just a couple of minor cosmetic imperfections and issues with the radio, but they took care of it in a cinch (and entirely out of pocket). They even lent me a car to drive for the few days that the car was in the shop! Another plus is that they take care of all the paperwork, so you won't have to see the inside of a DMV. The car I got looks awesome and drives like new! I was able to leave with it day of, and it was no hassle. All-in-all, it was a great experience, and I'll be coming back if I find myself in need of another car!
2016 Ford Fusion SE Review
Amazing car for the money
April 7, 2019
5
I've been shopping around for a new vehicle for a while and after driving countless cars i final stumbled across a nearly fully loaded 2016 SE with only 25k on the odometer for $15,xxx. When first taking it for a ride i was shocked at all the features packed into the car. We put roughly 300 miles on it day one with under 3/4's of a tank of gas. Very comfortable seats, smooth ride and an awesome stereo system for being the non-sony option. Oh did i mention its all-wheel drive! I can't wait to see how it handles in the snow.
Shawn was a great sales associate! No pressure great overall experience. Unfortunately the vehicle was sold before we could return.
2016 Ford Fusion SE Review
Love this car!!!
by Fiona from Alma, Mi
April 2, 2019
5
I have enjoy driving around in this car. It is a bright blue. Her name is Fiona!!
Pop the sunroof, put on your sunglasses, crank up your favorite tunes, and enjoy the ride!
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