Brian and Sherri worked diligently to help me make well informed decisions throughout the buying process. Living in Natchitoches and trying to buy a car long distance was easier because of the professional and friendly staff at Motor City.
I needed to have my air conditioning repaired in my car. I took it to Arceneaux Ford and they did an excellent job. They arranged for a rental. Initially the job was supposed to take two days, but it took longer than expected. Arceneaux Ford paid for the extra days of rental. That was wonderful.
When I arrived I was promptly greeted and asked what I was in the market for. Once I gave them my parameters they went to work on locating a couple of options. They were very accommodating but we couldn’t work out the right deal for me and my family.
I have purchased several vehicles from this dealership both used and new. Out of all the vehicles I have purchased from them, I had an issue with one and it was immediately taken care of. Prices of vehicles are pretty decent...being civil and friendly without demanding a lower price can go a long way. I've never had a problem negotiating prices with them.
All, The process of buying a vehicle online vs purchasing a vehicle from a local dealer can be quite different. Online negotiation feedback from the salesman seem to have very little personal touch vs the attention and availability to negotiate in person. So far, my experience through cars.com had little positive impact in my ability to purchase the vehicle I need. Even with cash available to cut a deal going through the online dealers listed with cars.com the sale personnel are not willing to negotiate with price making the purchase difficult to complete. At this point, It will much easier to go to the local dealership and shop around within reasonable miles to purchase a vehicle.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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