I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 5, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
Brad Howell Ford made our shopping experience for a new car the easiest it's ever been .we were treated fairly, all of our questions were answered and we got a great price. The service department at Brad Howell Ford is amazing they do everything they can to make your life efforess. Thank you Brad Howell Ford. We will recommend you to everyone...
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn???t have asked for anything more.
Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!
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