Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
by Riley from Shelby Twsp, Mi
January 9, 2019
do not like having to gear shift that circle thing drives me crazy.
do not like the touch screen to much time with eyes off road
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1.
I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon.
But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
by Abogard from JACKSONVILLE
January 9, 2019
I love my car. Comfortable and reliable not to mention a good looking car. Smooth on the road but will get up and go. Perfect for a family car.
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
Reliable and Beautiful
by Chelsie from Indianapolis, IN
January 4, 2019
This car met all criteria I was looking for: heated seats, black, new, black interior, big screen, and so much more! I am very please with this purchase!
Truly a great experience! Andrew was very attentive to my needs and my budget. I love my new Ford Edge!! Awesome experience all around! Thank you!
I love this car!
by SherBear64 from Kent, OH
January 3, 2019
Just what I needed. This vehicle has everything in it as my previous vehicle but for a much affordable price. I love the ride, the features have been very useful to me. It is roomy, but not huge. Gas economy for me is great. I would buy another if it is to come available in the future.
I've always liked the looks of the Ford Explorer and today I stopped by a Ford dealer close to home and made my purchase after driving a couple Explorers! I enjoyed the drive as much as I've admired the look of the vehicle! Couldn't be any happier!!
by Jalisa from Birmingham, al
January 2, 2019
This car met all my needs. It has great leg room in the front and back, great stereo system with great big screen. Best car I've gotten
Once again I am extremely impressed with the service at Beau Townsend Ford. Having a leak and low tire pressure (below 10 psi) from a screw in my tire on my way to work I stopped in at Beau Townsend where I purchased my vehicle. Understanding the appointment process and heavy business leading up to Thanksgiving I wasn't expecting to get such quick attention to my problem. The staff was courteous and understanding and told me they would do their best to get me in and take care of the problem. After waiting a bit they patched my tire and I was on my way. What a relief!!! Thanks folks.
Best car to own!!!!
by Pete from Calgary, Alberta
December 28, 2018
This vehicle meets ALL my needs. Interior and exterior is to die for. This is my very first car and I love it!!!!!!
It’s also fuel efficient. I really recommend Fusion!
I purchased a Nissan Xterra through this dealer, and I was completely impressed with the entire process. No hassles. Will do business with them again!
by Kat from Covington
December 16, 2018
Car meets all of my needs for my commute and personal use. Nice size sedan with plenty of trunk space for traveling as well as having a roomy interior.
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