Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
Well, this is the 2nd vehicle I've bought from Lynn Layton in the last 12 months. They have earned their reputation. Very attentive, not pushy, informative and super easy to hammer out the details and drive home. Really appreciated the salesperson and everyone who helped us. I looked all over at several dealers and we felt we got a good deal.
I have been a long time customer back to the days of Jack Yarber. Picked up screw in tire on my Mercury suv and slowly losing air. Since I purchase these tires here, (Arrival time 7:50), I thought I would get in and out before further damage to the tire in question. Service "advisor?" said he had several oil changes and others ahead of me and could'nt get to it for about 3 hours. So much for customer service. Loyalty here is a one way street.
Friendly service, feels trustworthy.
McClary Ford still doesn't know what to do with online appointment system.
Truck stayed in shop for a week, never got any status updates, had to keep calling to find out what was going on.
Great experience, friendly staff!!!
Great Great Great
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