the service center is the very best i've ever had the pleasure to deal with. eveyone is professional, courteous , prompt and honest. matt and jim are the greatest! i love those guys. they deserve major recognition and a raise for all their hard work and dedication
We had the best experience with this dealership. We had the absolute best sales person....Jen D. She was very friendly, professional and knowledgeable. The entire staff was great but Jen made the experience so easy and enjoyable. I would reccomend the dealership to everyone and for them to ask for Jen to help them. I know I will continue to buy cars from her anytime and will refer anyone i know looking for a car to her also! Thank you so much Jen D and the staff at Shults!
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Shults Lincoln had the vehicle we were looking for on the lot. We were able to complete the sale in one day. Kane went above and beyond to make the buying experience enjoyable. I would recommend this dealership in general, the Lincoln division specifically, and Kane Kolstee in particular
We had a collision with a raccoon this past weekend that left our coolant system with a hole in it. We,re from out of town and had the car towed to Ed Shultz Ford. The dealership was closed. I left the contact info/key. First thing monday Derrek called me to assist us. He took care of everything to get our car repaired asap. If I lived in area, I would buy from Ed Shults Ford because of the great service from their employees like Derrek Ames. Derrek made a positive difference in a difficult situation.
Thanks again Derrek.
Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!
The service dept. forgot to put my next oil change mileage sticker on the windshield. It always seems I get a bunch of service coupons via email, right after I have service done to my car, not before the service.
Knew what I wanted (2015 Sonata Hybrid) was looking for the best deal. I used Cars.com to locate my vehicle. Spoke to over 20 dealers, some located up to 250 miles away. Shultz Hyundai, located 75 miles from my home, provided the most professional, hassle free experience of all the dealers I spoke to. The price they gave me was the lowest, the negotiations were painless.
When I picked up my vehicle, everything was as promised. Car was spotless, entire staff was friendly, and they took all the time I needed to learn all the nuances of my new vehicle.
Without a doubt, this was the BEST experience I ever had when purchasing a new vehicle. EVER!!!
Over the past week we have had both of our vehicles into DeLacy Ford for routine maintenance. We could not be happier with the quality of the work, and we were absolutely blown away by the manner in which Ray took care of us.
By far the best service we have had in years!
Towne Ford definitely did not disappoint!! I went in looking for a new car and walked out with a vehicle that is perfect for me and my family. Customer service is excellent and everyone was friendly and smiling. Extremely pleased with my Towne experience.
I'm retired but I still like early appointments when I need service. The service member was courteous and polite and explained what I was having done. I waited for my car and I had a pleasant & brief wait while chatting with another customer. My car was ready in an expected amount of time. Very satisfied with their service department & employees.
by Valued Customer Town Of Newfane from Newfane,NY
May 12, 2015
It was an easy transaction to get our new truck and Kain was very knowledgable in these trucks
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