My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Daniel Janus was our sales rep and was extremely helpful with information, answered our questions and helped make the process easy. He also followed through and found the second key and the code for the door. I was so pleased that he called back on Monday morning like he said he would with the information we needed. Would go back again.
A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Best dealer experience we have had in 40 years. Mike Talarico was helpful and a pleasure to deal with. Cindy B. , the finance manager, is a force of nature. It was surreal watching her speed and efficiency in arranging the registration transfer, title transfer and insurance transfer at 5:00 on a Saturday. I wish Shaker had stores in the Hartford area.
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
Went in only knowing what make and model i wanted. I was only asked for what i wanted in the ford ecosport and a color. I walked away in 24 hours with what i wanted and more. Tasca has the best sales people and knowledgeable staff. I will always go here for serves and other cars as well.
Henry at the Emissons desk was very helpful to me. I am a Vietnam combat disabled vet and Henry saved me steps so I did not have to walk to his work station. He came to the customer lounge and gave me my print out and took my 20 $. Thanks Henry
I came for "the works" service. The job was done in a reasonable amount of time. The waiting area was attractive and comfortable. After the work was done, the service advisor explained the results of the inspection of the most important components.
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.
Dowling Ford is by far the best dealership for service, sales and parts. They are more than fair and take very good care of their customers. Their prices are very good and they don't try to sell you stuff you don't need unlike many other dealerships that take your arms and legs as you walk in the door. I can keep going on and on. I wish there were more mom and pop shops like this one instead of those fancy corporate dealers. I would definitely recommend Dowling Ford in Cheshire CT for all you Ford car truck needs.
Buying a car online and site-unseen is a first for me, a seemingly daunting task of trust and logistics especially when its a 12 hour trip. Rick Frame of Dowling Ford made the entire experience not only doable, but almost effortless. He made sure to go out of his way to make me feel secure in my purchase which really helped a lot. This is my 15th vehicle and I'm 39 years old. I have never had such a positive experience with a car dealer as I did this one! They are a small Ford dealership in Connecticut, so you get the attention you need to make the deal perfect. He didnt move on the price, but he did put all new tires, all new brakes and rotors on the car along with the full tank of gas, even let me pick the tires out! He also hooked me up with his shipper for a great price and the car was in my town in Indiana in under 24 hours! Thanks Rick! Love the car and I couldnt be happier.
Great customer service, went for emissions for my car which was super easy because they are linked in with the dmv and also decided to get an oil change while I was there. Everyone was super friendly and service was second to none I highly recommend Tasha ford to anyone and will be back myself in the future
. Start to finish I had positive and knowledgeable people. Very impressed !! I will continue to bring my truck here for service. Thanks again Great Job !!
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