I went down to Haag Ford to purchase a new F-450 and I dealt with Justin Havlin. I live in Seymour Indiana and would happily drive the 1 1/2 hours to buy another vehicle from him because of how well I was treated. The finance department really helped me out as well. I am very happy overall with the dealership.
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
The service department is excellent! They are friendly and make me feel welcome and like I can trust them. Steve in the service department always gives me everything straight up , no run around, no pressure, no pressure sales, I totally trust Steve!!!! Would highly recommend Woody Sander Ford'!!
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
We ended up not buying a car through Sweeney, but not because of anything they did - we were looking for a pre-owned car in a brand they don’t generally sell. They had one on the lot and Michael Meyer answered all my questions and was really helpful, but the timing didn’t work out on my part. We ended up buying a certified pre-owned from that brands dealer, but we will definitely keep Sweeney in mind for future car purchases!
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1.
I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon.
But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
I lease and was in on 11/29 to see my options on getting into another vehicle. My previous lease was a 2016 Ford Escape and I ended up getting a 2018 Ford Escape. I had the pleasure of having David Giese help me and he met all my expectations. He understood my needs and made sure I walked out of the dealership with the best deal possible.
I was just shopping and was approached by Ben Mumfrey salesman at King Ford. He was polite, knowledgeable and friendly. After I told him what I was looking for he took me to what the dealership had available and proceeded to write the best deal he could on the car. I decided to negotiate and he went back to his supervisor and made it happen. I got the truck I was looking for with none of the discomfort in the sales process. It was appreciated. I would recommend Ben to anyone seeking a no pressure salesperson who understood his product.
Looked in several different places couldn't find what we wanted. Stopped in not only did we find perfect truck with a great price. Roger made the whole experience hassle free and in and out in record time. Roger made our truck shopping experience stress free highly recommend thanks again
Russel and his team are my christmas elves this year. If it wasnt for them trying so hard to find my husband and i a car that we could still use our trade in sebring for we would have been stuck. He is amazing and i would recommend anyone who needs a car to go talk to him. He will get you a deal!
I just want to say my experience with this dealership was great I have bought a total of four cars at this dealership my last three have been done through Jay Unger he is very professional and always helpful he is not pushy ands helps get the deal that fits your needs I highly recommend Jay. Tim Heizer
Truly a great experience! Andrew was very attentive to my needs and my budget. I love my new Ford Edge!! Awesome experience all around! Thank you!
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