Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
Matt Wilson was the internet manager who helped me with my pricing excellent guy to work with really looks out for you superb customer service Dave forres was just as equally helpful going over the car and helping me with paperwork and everything else this company I would highly recommend it made me turn into a Ford believer once again I would go to Bob Thomas Ford every time highly recommend them for a car
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
I made an appointment, confirmed the appointment when I arrived on time it was the guys day off. So they passed me to someone I had not been discussing my wants with. I explained I had $32,000 to work with. They could have said "we cant help you" And it would have been no hard feelings and I would have been on my way. instead the kept me for 30mins. then came back with 34,500 and said they were loosing money on that. So I got up and left. First off they arent going to sell you a truck at a loss. Otherwise they wouldnt have a job. Secondly there is the sticker price, then the invoice price then the dealer cost. When they say they are selling you something at invoice they are still making $2-3,000 profit due to the dealer holdback and dealer incentive monies. I dont do games, I know what I want I know what I have to spend and I tell them so. either they can deal with that or they cant. I didnt appreciate their games.
We highly recommend Auto Park Ford! Everyone was incredibly friendly and helpful! Our salesman Don was amazing! He was wonderful with our sons and made the purchasing of our vehicle quick and easy! He didn't pressure us in any way like a lot of salespeople do which was much appreciated!! The dealership is so clean and very welcoming with their great waiting area equipped with a television and kids table with plenty of toys for the kids to play with! The sales manager we had (Andrew) was wonderful too and great with our boys! We felt right at ease making a big purchase of a new vehicle!! Can't thank everyone enough for the great experience and we will definitely come back in the future!
We decided to look around for a different vehicle when we pulled into Bob Thomas Ford West. Matt Wilson was very helpful and patient with us since we didn't really know what we wanted. We finally decided on a new Ford Escape and couldn't be happier. Thanks, Matt, for all your help!
David Dressler worked with us on the purchase of our new truck. Very professional, honest and all with personalized service. He worked quickly to find the truck I wanted and got it for me to pick up within a few days. Very happy customer!!
Gave the salesman a list of items I wanted on a pick up truck and in 24 hours they had it on the lot for me to inspect. Met all of my needs and gave me all the applicable discounts. Done deal.
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