Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
My new truck was ready for it's first oil change and tire rotation plus there was a minor recall that also needed to be addressed. On my first correspondence I was told that the recall might take as long as 2 and 1/2 hours or more. My truck was finished in less than 2 hours including the oil change and rotation. The service is excellent.
My wife got me to come in and take a look at the Ford Ecosport titanium. After she introduced me the Bobo we decided to buy the vehicle. Charles Bobo took good care of us and gave us the best deal and was honest about our trade in.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Jordan was amazing. He found us walking the parking lot after another salesman left us. Let me tell you—great salesman! Wasn’t planning on buying a car until March but walked out that day in a great Explorer. I even did some research and found a better deal at the Columbia location but decided this guy worked so hard for my business that he deserved the sale. Hands down a patient, will do what he can for you guy! Had a great experience due to him! I even had a couple of items post purchase that he and team got in and fixed ASAP! Great experience and happy with the purchase!
Max was great to work with while buying my new F150. The crew there found me a truck exactly like I wanted and made the purchase a good value. The dealership is clean and well organized. Everyone there was helpful, kind and courteous. Thank you to everyone there for an exceptional experience.
Really nice people, no pressure. Was not pounced on as soon as we pulled in. Our salesman Jeffery, who has been there for 22 years, was great to work with. It was by far the best car buying experience that we had ever had. they have called us twice in 4 days just to make sure we were happy and everything is great.
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