I worked with Clay from Ford Square when I decided to buy a new Edge. His customer service was exceptional. They did not have the exact car I was looking for but within 48 hours he found the ideal car for me and I took delivery. He even picked the car that I was trading in up from where I work and took it to the dealership to get appraised so I did not have to disrupt my work day.
We walked into iron Ford looking for a newer car and they not only did that but got us in a brand new car that my husband loves. They were very friendly and great w my four year old. As quick and easy as car buying can be! We will definitely be back for our next car.
Salesperson was very helpful and friendly. Thought I knew what I wanted but Allen listened and after showing what had been thinking I was interested in , led me to just the perfect vehicle . The sales staff were helpful and explained paperwork to me. Thanks again! Was a very enjoyable experience.
I drove from Nashville, TN for a vehicle I found online. It was as advertised, and though it was a used vehicle it was clean, waxed, and felt like new. I was driveing it home in short order.
I contacted several Ford dealers online over the past few months. Most ignored my request for information but still expected me to show up and make a purchase. I drove 3 hrs each way recently for a car that would have gone home with me if they had bothered to clean the interior.
Allen is truly a gentleman and cares about people and customers. Thanks.
My son did great by calling Kathy for a new Ram 2500 & Grand Caravan. We were referred to her from some people in our town. They were definitely right, very nice girl that wasn’t pushy at all. Thank you Kathy for getting us the deal. We will see you in the future!
Would like to say that Kathy did one heck of a job selling me a used truck. We wanted a lifted Chevy and sure enough she found us one. We really liked the customer service her and Jamea done for us. We will be back in the future for a new lofted Jeep Wrangler. Thanks!
From the moment I walked in to the dealership to the time I purchased my new car the service was amazing! Will Simpson the Internet Sales Manager was very helpful and knowledgeable of the vehicle I was interested in. I felt I was very comfortable with the use of the vehicles options and operation by the time I left. Wanted to say thanks to all the staff!! I will refer my friends and family to Will Simpson and Iron Ford!! Thanks!
Iron Ford (formerly Sparta Ford) is just the place to make you feel comfortable when it comes to service. Their staff is friendly, fast and courteous, very accomodating. I have been a customer since the early 1990's. I trust no one else better than Iron Ford. When it is confidence, it is Iron Ford for me.
I came from St. Louis to purchase from Iron Ford after seeing an internet listing for an Acura TL. Who would have thought I would find the exact Acura I was looking for at a Ford store in central Illinois? I was immediately contacted by my salesman Will after making an online inquiry about the vehicle. Soon after meeting him, Will told me he was new to the dealership and to car sales but I would have guessed he had been doing it forever. He was very courteous, professional and a real pleasure to work with. The price of the car was thousands below what I was seeing at the local Acura dealers and they were very fair with my trade value. All in all an excellent experience and I would highly recommend Will and Iron Ford to anyone interested in a pleasurable car buying experience.
I love Iron Ford!!! My experience is always excellent!! The service department is like no other!!! They are always willing to answer and explain any questions I may have about my Ford!! I will always purchase a Fprd product!!
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