We called ahead on a Friday, but were not able to make it in before close. We drove over an hour on Saturday to get there really hoping for a good experience and quality car. We were not disappointed!!! The experience start to finish was nothing short of great! Our salesman Skee was off on Saturday when we went in, he came in on his day off to help get us in our new car! From sales to finance and service we were very impressed with the warm greetings (to both us and our children, including a baby!!!!!) and efficiency!! Will be back when hubby is ready for a new pick up!
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
Jose Malanardo and Tony Milus were helpful, respectful, and a pleasure to do business with. If you hate the mind games, insulting trade-in offers and long hours in the dealership...go to Mendota Ford! I drove an hour to get there from Plainfield and it was WORTH it!!
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