I recently purchased two vehicles through Gjovik Ford and the experience was fabulous! Rob Bentley and the rest of the team made the process effortless, enjoyable and pain-free. Rob went above and beyond to ensure our experience was perfect - and he succeeded. Our sincere thanks to Rob, Lou, Eric and the rest of the team at Gjovik Ford! We'll be back!
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership
I had a great experience with buying my first car at Fair Oaks Lincoln. The salesman Joe F, the Manager Rodger, and the Finance Manager Felix made this experience nothing short of amazing!
They worked extremely hard to get my approved for an auto and to get me the best interest rate possible. I appreciate their hard work, exceptional customer service skills, and efforts to make me as comfortable as possible. Fair Oaks will definitely be my place to purchase vehicles in the future.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Just sold my used car at Haggerty. Greg Elmore was top shelf all the way -- honest, straightforward, listened, prompt, returned calls -- the whole package. I strongly recommend Greg and his crew. My experience could not have been better. Well done! Tom
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
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