2nd Time New Car Buyers
March 3, 2016
This was our 2nd overall time purchasing a new vehicle, first time from John Kennedy. After doing extensive online research about vehicles and dealers in our area, we decided to go with a 2016 Mazda CX-5 from John Kennedy. We picked a vehicle out online and an online sales rep messaged me back and forth all day and made sure any questions or concerns that we had were answered, very pleasant experience. We scheduled a Saturday morning visit and the vehicle was waiting for us when we walked in. After meeting our sales rep, we went for a test drive and loved the vehicle so we went in to discuss pricing. We did have our hopes set a little too high because we chose the top model with almost all options and it ended up being out of our price range, We then looked at a second option and after discussing, we still couldn't get in our price range. Our rep was not helping out on price at all and the amount offered for my trade-in was pretty darn low, although it did have high mileage and needed some work. We were then offered a third option which was a mid model with still a good amount of options. After looking at it we decided that this was the one we had to have. The dealer offer was in our grasp but still a little hard to swallow. After already being 4 hours into this, we decided to take the offer home and further discuss since our rep wasn't really helping out on price. Well that seemed to light a fire under him because now we finally seriously start discussing pricing! After about 10 minutes, we were given an excellent offer and even more for my trade-in. Once we agreed and started the paperwork, we were out of there with our new vehicle in about 1.5 hours. Overall, this seems like a great place to be associated with to buy a new vehicle. The online rep was awesome and our financing lady was great as well. All of the other sales reps around us seemed to be cheerful, happy and eager to help anyone and everyone. Ours really didn't fit that mold though, he was just very blah. He did however, after much haggling, help us drive away with what we wanted and could afford. I would recommend this dealer to anyone looking to purchase a new Mazda.