I purchase a used 2012 Ford Escape in December 2015 with Ralph Odigbo. I received a call from the service department for a service and check up and set up an appointment for Friday 7.7.17. The tech went over my vehicle and made several suggestions. As I was waiting I met Ralph again in the parking lot. My service was going to be extensive (all due from regular wear) so I call Ralph and asked him to talk to me about trading my vehicle. He quickly went to work for Me. Introduced me to Steve McCain on the new car department and they both started to work with me and advised me to trade in my used Escspe and purchase a new 2017 with great rebates. I then was introduced to Adam Nguyen and Pedro Lopez in the finance department. I left your dealership (in my new 2017 Escape). These 4 men were amazing in their professionalism and knowledgeable , they pulled out all the stops to make sure that I received the absolute best customer service and that this vehicle and my financing were perfect for Me. Joe Myers Ford is My Dealership!👏👏👏👌
The whole experience at Doggett Ford with Ervin Green and his associates was done in a professional manner and expeditiously. It didn't take all day. Everything was an enjoyable experience in purchasing my new 2018 Ford Edge..
Didn???t even have the truck 500 miles and had road debris go thru the EGR radiator. Service advisor suggested I claim it on insurance, but I decided to pay out of pocket instead. Wished it was warranted, but He still worked with me and gave me a discounted rate and cost on the new radiator. Even got a service loaner for free. He did everything he could to make me happy. Job was done in 2 days and I was rolling again. Nice to have them take good care of their customers and do everything they can to make you happy.
The 5 star rating comes from their great customer service, doing business with honest group of guys, great quality of vehicles, all around great hardworking professional guys to make your buying experience a breeze. I recommend asking for Kent Warner. He's my go to when I'm in the market for a particular vehicle and he always meets my needs. Thanks Kent! You're the best!
Jackie, Louis, Amy and Ricky were AMAZING!! What would normally be a stressful process was painless and fun. Louis listened to what I needed and provided multiple options to help me achieve my goal price overall and monthly. Jackie helped me find the perfect vehicle and thoroughly answered every question. Amy helped with a few bells and whistles while Ricky completed my finance paperwork and helped finalize the purchase timely and effectively. I walked in a little overwhelmed about a large purchase but walked out feeling like a part of the Doggett Family. Thanks again y'all!!
Being a single female, I appreciate that I have the same manager (Chadd) and mechanic (Gary) for my vehicle. They take excellent care of me. No more of a mechanic or dealership taking advantage of me. They never try to do anything to my vehicle that it doesn't need. Having only these 2 hands on, they know my vehicle up and down. I don't know what I'd do without them! I love the fact that I can schedule services online, drive in and say "hi" to Chad, then go wait in the lobby and have coffee. They know exactly what to do, and are extremely efficient.
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This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
Absolutely love this car. Especially all the bells and whistles on it, such as heated / Cooling seats, heated steering wheel which by the way comes in handy in the cold weather in Fort Mill / Charlotte NC where I work. As well as window defroster for the windows and too many more to name.
I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
2019 Ford Fusion SE Review
by Zaosiren from Wichita, KS
May 4, 2019
This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!
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