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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (5715 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
I went into Steve White Audi because I was looking at one of their used cars. But that isn't the way they treated me. They have cars in the showroom that sell for $150,000. Based on how they treated me I felt like I was there to pay cash for it. They were super friendly and not pushy at all. They treated me with respect and with courtesy from the time I walked in the door until I left. They let me take home the used car I was looking at buying. Although I wasn't sold on that car I was sold on Steve White and the sales person, Rey. I am still in the market and I am waiting on a car to come in to Steve White that matches what I am looking for. They are that good. I will put off purchasing just so I can buy a car there.
CarMax Greenville - Now offering Curbside Pickup Review
Car Buying Can Be Fun
by Erin from Greenville, SC
December 3, 2018
3.1 (13 reviews)
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
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This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!
The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room.
Performance of the all wheel drive and 2.0 turbo is outstanding.
So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.
All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.
This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.
It is an excellent vehicle. You will definitely not regret it.It runs very well and still looks new. Prices are negotiable but has to be in a reasonable standard.
Absolutely love this car. Especially all the bells and whistles on it, such as heated / Cooling seats, heated steering wheel which by the way comes in handy in the cold weather in Fort Mill / Charlotte NC where I work. As well as window defroster for the windows and too many more to name.
This car is awesome, nice ride on the highway, lots of room, lots of features, great on gas, and the leather interior is beautiful, would definitely buy again!!!!!
This car met all of the criteria I wanted it to meet. It is exceptionally quiet, smooth, and reliable. I have enjoyed all of my time with this car and look forward for time to come.
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