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Used 2020 Ford Fusion for Sale in Surprise, AZ

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Used

2020 Ford Fusion SEL

15,618 mi.
$18,600
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Arizona Best Cars
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(602) 457-5079
4.8 (263 reviews)
19 mi. from 85374
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Arizona Best Cars Review
Second time buying and still a great experience!
by Aron Pinkhas from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (263 reviews)
I bought a 2013 Mercedes Benz C250 AMG. Words can???t describe the great service I received and the great product I purchased. I got an amazing rate for the car loan at 3.49%, better then my employer was offering. This is the second car I???ve bought from Arizona Best Cars and I continue to buy my cars from them after the excellent service and superior products they offer!
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Used

2020 Ford Fusion SEL

33,861 mi.
$17,596
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Camelback Toyota
() -
(602) 652-2023
4 (579 reviews)
21 mi. from 85374
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Camelback Toyota Review
John DeArmond @ Camelback Toyota: I trust him and them
by Iama Techie from DealerRater.com
November 6, 2018
5 5 5 5 5 4 (579 reviews)
Just returned home from Camelback Toyota in Phoenix with another purchase, this time a used car. The car wasn't my first choice, nor my 3rd. but since it was for a college daughter to use far away from home, her wants & desires were also important. And, it turns out, I am very happy with the result. To be clear, I don't like salesmen. But I trust John DeArmond and really feel that he, and the dealership, puts my interests first. Obviously there is a bottom line. Yet, I also feel like I got a pretty good deal. This is the second vehicle we purchased from him and Camelback Toyota. The first was a new car 5 years ago. Which @ 80,000 miles now has still had NO problems and still drives like a dream. Not only was the sale an excellent experience, but the AFTER sale experience has been outstanding. John has kept in touch, literally for years, genuinely concerned that our experience was continuing to be nothing but the best. He's always been available for questions and advice regarding our purchase and other car related information. For basic tune-up stuff we have a nearby shop we like to go to. But I when we have a dealer specific thing to be done to our car, such as the 50,000 or 75,000 check, we go to the dealer. This dealer. We always feel helped and never used. So when we decided to replace the 20 year old car our girl was driving, he was the first thought of where to turn. Oh, we checked out Cars.com and the rental car companies, but our first choice was to call John. And I'm glad we did. The car buying experience can be frustrating. I've purchase at least 20 cars in my lifetime, both new and used, and really love just how painless and easy these guys make the process. Truly no pressure. Yes, they are a business, and so yes, they want you to buy a car, preferably from them. But, it's really about choices. MY choices. MY preferences, and what they can do to HELP me in fulfilling them. We gave John our parameters a couple of weeks ago and he came up with several choices that day. Spent several hours with him last week going through and driving different cars before finally deciding on a choice vehicle. We put a hold on it and when our college girl was home on spring break a last Sunday, we had her try them out. But, LOL, it turned out she liked something completely different. However, it was no problem for these guys, probably used to people changing their minds. Did I spend more than if I'd bought from an individual? Well... yes and no. Yes I paid at or below the "blue book" price. But I am also sure, and comfortable in the knowledge that this vehicle doesn't have any major problems. Nor is it likely to have any "minor" ones any time soon. And.. paying slightly more than the "suggested retail price" we were able to include an extended warranty that will take care of any problems for several years to come. Did they make a profit. Sure. But I definitely also got a deal. I'm happy, spouse is happy, child's happy. So, I've got another happy car purchase, and will be calling him again, probably in another 5 years. Because, and this is important, they're not in this business for just one sale, they're in it for the long run.
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Used

2020 Ford Fusion SEL

39,733 mi.
$17,596
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Camelback Toyota
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(602) 652-2023
4 (579 reviews)
21 mi. from 85374
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Camelback Toyota Review
Land cruiser services
by Robert from Phoenix AZ
December 3, 2018
5 5 5 5 5 4 (579 reviews)
After months trying to get my landcruiser repaired at a local shop, 1 week with the guys at camelback had my truck running great. They have the specialized knowledge needed for my 1992 fj80. Thanks for truly being experts in your field.
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Used

2020 Ford Fusion Titanium

36,712 mi.
$20,697
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Other
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Camelback Ford Lincoln
() -
(602) 910-6827
4.7 (1213 reviews)
21 mi. from 85374
Authorized Ford Dealer
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Camelback Ford Lincoln Review
Excellent experience all around!
by MadWoman70 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (1213 reviews)
Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!
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Used

2020 Ford Fusion SE

29,676 mi.
$20,999
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Auto House Phoenix
() -
(623) 201-5224
4.9 (23 reviews)
8 mi. from 85374
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Auto House Phoenix Review
Great Experience!!
by Kathy Wach from Peoria, Arizona
December 3, 2018
5 5 5 5 5 4.9 (23 reviews)
Excellent process from beginning to end! Contacted them regarding a vehicle I saw online. Danny Finn got right back to me! (Other dealers did not even respond!) Danny Finn answered all my questions online. We went to their very nice Air Conditioned facility at Peoria and 95th Ave. I was surprised by the diversity of their inventory. From a $1200 car to a $165,000 Rolls Royce! And pretty much everything in between! We drove the car, discussed price, signed paperwork, got the keys, and drove out in about an hour!! Wow! Much different from any dealer buying experience that takes all day! We were dealing with Danny Finn the entire time. Instead of getting passed around to different people and all the games of back and forth you go through at a dealer I highly recommend Danny Finn and Precision Fleet Services!!
PRICE DROP
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Used

2020 Ford Fusion SE

11,371 mi.
$19,990 $600 price drop!
GOOD DEAL $436 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5927 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
PRICE DROP
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Used

2020 Ford Fusion SE

10,504 mi.
$19,990 $600 price drop!
GOOD DEAL $179 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5928 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5928 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
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Used

2020 Ford Fusion SE

11,621 mi.
$19,990
GOOD DEAL $348 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5927 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
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Used

2020 Ford Fusion Titanium

29,744 mi.
$21,590
GOOD DEAL $217 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5927 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
This will change the way you think about car salesmen!
by Brian Murphy from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.
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Used

2020 Ford Fusion SE

8,338 mi.
$20,590
GOOD DEAL $353 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5927 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
Absolute BEST Shopping Experience I've Ever Had !
by angiebobangie from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶
PRICE DROP
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Used

2020 Ford Fusion SEL

24,029 mi.
$20,833 $1,067 price drop!
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Peoria Ford
() -
(623) 209-7307
2.4 (142 reviews)
7 mi. from 85374
Authorized Ford Dealer
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Peoria Ford Review
Great service rep. Very attentive and engaging.
by Keni from Sun City, AZ
November 5, 2018
5 5 5 5 5 2.4 (142 reviews)
Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.
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Used

2020 Ford Fusion SE

3,573 mi.
$21,884
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Audi North Scottsdale
() -
(877) 822-7294
4.5 (79 reviews)
26 mi. from 85374
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Audi North Scottsdale Review
Al Rizzo takes exceptional care
by Al Rizzo from Scottsdale Arizona
December 3, 2018
5 5 5 5 5 4.5 (79 reviews)
I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
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Used

2020 Ford Fusion Titanium

34,825 mi.
$20,590
GOOD DEAL $603 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
() -
(623) 201-5231
4.2 (5927 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
The Absolute BEST way to buy a car!
by The Captain from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!
PRICE DROP
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Used

2020 Ford Fusion SE

5,074 mi.
$19,990 $600 price drop!
GOOD DEAL $548 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.2 (5927 reviews)
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Carvana-Touchless Delivery To Your Home Review
Easiest car buying experience EVER!
by jenn315 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (5927 reviews)
I made my purchase on 5/19/2018. I am so happy with my vehicle! The website was super user friendly, I really liked the filters you can apply to give you all the options at the terms you want. I appreciated the fact that I could get my personalized financing terms without a hard hit on my credit, in the event I didn't go through with a purchase. The customer advocates on the phone and at the store were all really friendly. This was actually a really fun experience, getting to have my car come down from the vending machine and put into a bay just for me. No hassle, no haggling, no commission driven salespeople, it was great! And I have received follow up calls from both Carvana and the financing company asking how I'm liking my car and explaining everything. This has been a great experience from start to finish! Thanks Carvana!
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Used

2020 Ford Fusion SEL

44,773 mi.
$15,499
GREAT DEAL $719 Under
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Equity Auto Center Bell Road
() -
(602) 633-9401
1.9 (43 reviews)
16 mi. from 85374
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Equity Auto Center Bell Road Review
Bid Coordinator
by Samantha from Phoenix
December 3, 2018
5 5 5 5 5 1.9 (43 reviews)
Best car buying experience I have ever had. FERNANDO was amazing! He was very helpful and wasn't the pushy salesman. He was very patient as I am not the easiest person to please when buying a vehicle. But after viewing 6 cars and 4 test drives later, I finally came to an ultimate decision that he made me feel comfortable about. Not to mention their financing team worked their magic and got me a really sweet deal on payments and a pretty low interest considering my credit score. Ashley, in finance, was super helpful as well and gave me a few pointers on how to pay off the vehicle quicker and to make the interest lower in the future. I felt a good vibe with all the staff and didn't get that shady just put you in any car that would benefit them scenario. Fernando made the process as smooth as possible and even gave me a fair offer on my trade in which was a MAJOR clunker on the outside. I highly recommend this place and if you go to ask for FERNANDO. He is the best! Thanks guys loving my new car!
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Used

2020 Ford Fusion S

5,415 mi.
$20,990
GOOD DEAL $383 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
() -
(623) 201-5231
4.2 (5927 reviews)
Online seller
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Carvana-Touchless Delivery To Your Home Review
Excellent Price with Great Customer Service
by stevecoggins85 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.2 (5927 reviews)
I bought a 2016 Lexus GS 350 two weeks ago through Carvana. What drew me in initially was a great price (nearby dealership was about $3,500 more for almost an identical car with similar mileage) and a user friendly website that made it easy to tour the car. You also get a FREE copy of the carfax report. With saving as much money as I did I wasn't expecting good customer service. Boy was I wrong, when I called to discuss adding a trade in car to my purchase I was greeted by a positive helpful person. All my future calls to confirm pickup date and verify my back account funds were also with very upbeat positive customer service people. I was relived with how stress free they made the process. They have even streamlined how they verify you have enough money in your account for car purchase. The 7 day money back guarantee is nice and I was pleasantly surprised that Carvana sent me emails following up on how car was driving and reminding me how many days I had left on 7 day guarantee. Other companies would have gone out of there way to try to make your forget about the 7 days to lower the chance you might return. This showed me the confidence Carvana has in their car quality. I bought the car on Black Friday and was very impressed that the day after my 7 days was up. Carvana made sure my $1000 promotion check was overnight mailed to me. Picking up the car was a fun experience with putting the token in the machine. Lastly and most importantly the car drives great and looks exactly like it did on the website. To be safe I took it too dealership for an inspection and they confirmed the car was in great shape and the tires were basically new. My next car will also be from carvana.
JUST ADDED
Used

2020 Ford Fusion SE

31,304 mi.
Not Priced
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Auto House Phoenix
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(623) 201-5224
4.9 (23 reviews)
8 mi. from 85374
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Auto House Phoenix Review
Good selection of quality vehicles
by Roy from San Tan Valley, Az
November 6, 2018
5 5 5 5 5 4.9 (23 reviews)
Had a 10:00 a.m. appointment to look at a specific vehicle. It was ready and waiting. After a test drive and arranging for financing, the deal, which included a trade-in, was completed by 11:45!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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